As a Graduate Trainee โ Monitoring Operations, responsible for monitoring IT infrastructure, applications, networks, and business-critical systems to ensure their availability, performance, and reliability. Works closely with support and operations teams to identify, analyze, and escalate alerts, incidents, and service disruptions. Supports proactive monitoring activities, incident tracking, and root cause analysis while ensuring adherence to operational procedures and service level agreements (SLAs). Gains hands-on experience with monitoring tools and contributes to maintaining a stable and efficient IT environment.