Call Handler
emedgroup
Call Handler
allegiantuk· Operations
About this role
About the Role
Are you a great listener with a knack for putting people at ease? At Allegiant Finance, we're looking for Call Handlers to join our friendly and professional team.
You'll make and take calls with customers who already have a claim with us, helping them move their claim forward and answering their questions along the way. This isn't a sales role. If you enjoy helping people and want a role where every conversation makes a difference, we want to hear from you.
Key Responsibilities
- Take inbound calls from customers with an existing claim, resolving queries or directing them to the right team
- Make outbound calls to gather information needed to progress a claim
- Record information accurately on our claims system
- Spot when a customer needs extra support and make sure they get it
- Handle follow up admin, such as emails to customers after calls
What We're Looking For
- Experience in a contact centre or telephone based customer service role
- A clear, confident telephone manner
- Strong listening skills and attention to detail
- Empathy and patience, especially with customers who are finding things hard
- Comfortable using a computer and case management systems
What You'll Get
- £24,023 annual salary
- 25 days holiday + bank holidays
- Hybrid working
- Paid parking
- Modern office with excellent facilities
- Great transport links
Ready to Apply?
Join a supportive team where every call counts. Apply now to start your career with Allegiant Finance!
Frequently Asked Questions
What is the salary for the Call Handler role at allegiantuk?
The listed salary for this Call Handler position at allegiantuk is GBP 24K+. This is an Full Time role.
Where is the Call Handler position at allegiantuk located?
This Call Handler role at allegiantuk is based in Hybrid, Warrington, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Handler role at allegiantuk full-time or part-time?
This is listed as a Full Time position. It is posted as a Call Handler role in the Operations department at allegiantuk.
Which team or department does the Call Handler at allegiantuk belong to?
This Call Handler position is part of the Operations department at allegiantuk. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Handler position at allegiantuk?
Click the "Apply Now" button on this page. You will be redirected to allegiantuk's official application portal hosted on bamboohr where you can submit your application directly.
When was the Call Handler job at allegiantuk posted?
This Call Handler position at allegiantuk was posted on Jul 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Handler
allegiantuk · 💰 GBP 24K+
You'll be redirected to allegiantuk's official application page on bamboohr.