Call center specialist
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Call Center Specialist
bhs· BHS Baptist Healthcare System
About this role
Summary
Job Description:
Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY
The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.
Requirements
- High school diploma or GED required.
- Prior Customer Service experience necessary.
- Medical office and call center background preferred, but not mandatory.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
Frequently Asked Questions
Is the salary disclosed for the Call Center Specialist position at bhs?
The salary for this Call Center Specialist role at bhs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Specialist position at bhs located?
This Call Center Specialist role at bhs is based in Madisonville, KY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Specialist role at bhs full-time or part-time?
This is listed as a Full time position. It is posted as a Call Center Specialist role in the BHS Baptist Healthcare System department at bhs.
Which team or department does the Call Center Specialist at bhs belong to?
This Call Center Specialist position is part of the BHS Baptist Healthcare System department at bhs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Center Specialist position at bhs?
Click the "Apply Now" button on this page. You will be redirected to bhs's official application portal hosted on workday where you can submit your application directly.
When was the Call Center Specialist job at bhs posted?
This Call Center Specialist position at bhs was posted on Sep 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Specialist
bhs
You'll be redirected to bhs's official application page on Workday.