Call Center Representative
alphabeinsightinc
Call Center Representative
About this role
We are looking for a Call Center Representative to handle customer inquiries, provide accurate information, and ensure a positive customer experience through professional and timely support.
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries and provide accurate information.
- Resolve customer complaints and issues or escalate them when required.
- Record customer interactions and update information in the system.
- Follow company procedures, policies, and service standards.
- Coordinate with relevant departments to resolve customer requests.
- Maintain a high level of customer satisfaction.
- Meet assigned call center KPIs and performance targets.
- Diploma or Bachelor’s degree in Business Administration, Marketing, Customer Service, or a related field.
- 0–1 year of experience in customer service, call center, or a related role.
- Good verbal and written communication skills.
- Good computer and MS Office skills.
- Ability to handle customers professionally and remain calm under pressure.
- Fluent Arabic and good English communication skills.
Frequently Asked Questions
Is the salary disclosed for the Call Center Representative position at TAWANTECH?
The salary for this Call Center Representative role at TAWANTECH is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Representative position at TAWANTECH located?
This Call Center Representative role at TAWANTECH is based in Unaizah, Al Qassim Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Representative role at TAWANTECH full-time or part-time?
This is listed as a Full time position. It is posted as a Call Center Representative role at TAWANTECH.
How do I apply for the Call Center Representative position at TAWANTECH?
Click the "Apply Now" button on this page. You will be redirected to TAWANTECH's official application portal hosted on workable where you can submit your application directly.
When was the Call Center Representative job at TAWANTECH posted?
This Call Center Representative position at TAWANTECH was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Representative
TAWANTECH
You'll be redirected to TAWANTECH's official application page on workable.