Call Center - Customer Service Representative

creggerplumbing· Customer Service & Support
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📍 Ferndale, MI, USFULL TIME💰 USD 21–24/yr

About this role

Overview

Call Center - Call Center Representative

Sun-Wed | $21 - $24/hour + Commission & Bonus Opportunities

Are you looking for a part-time opportunity with a growing company that values customer service and teamwork? Cregger is seeking a motivated and customer-focused Call Center Representative to join our team. This position is ideal for someone who enjoys helping customers, solving problems, and creating positive experiences while working a consistent weekend schedule.

 

What You'll Do

As a Call Center Representative, you'll play a key role in supporting both existing and prospective customers. You'll answer inbound calls, assist with scheduling and customer inquiries, provide outstanding service, and help customers find the solutions they need. Your ability to communicate effectively and deliver an exceptional customer experience will directly contribute to our continued success.

What You Bring to the Team

✔ 2+ years of customer service experience (call center experience preferred)✔ Experience with ServiceTitan or the home services industry is a plus, but not required✔ Strong computer skills, including Microsoft Office, email, and CRM applications✔ Excellent listening skills and a customer-first mindset✔ Strong verbal and written communication skills✔ Ability to build rapport and establish positive customer relationships✔ Strong time management and organizational skills✔ Detail-oriented with excellent problem-solving abilities✔ Reliable attendance and the ability to work independently and as part of a team

Why You'll Love Working at Cregger

At Cregger, we believe great customer service starts with great people. We provide a supportive and collaborative work environment where team members are encouraged to learn, grow, and succeed. Whether you're looking to build your customer service career or earn extra income with a part-time weekend role, you'll find a team that values your contributions and invests in your success.

What We Offer

  • Competitive pay of $21 - $24 per hour
  • Commission opportunities
  • Full Benefits
  • Performance-based bonus opportunities
  • Paid training
  • Supportive team environment
  • Ongoing training and development
  • Career growth opportunities within a growing organization

At Cregger, you're more than just an employee, you're an important part of our team. If you're ready to make an impact and provide exceptional customer service, we'd love to hear from you. Apply today!

We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or any other protected characteristic under applicable law.

 

 

Posted Min Pay Rate

USD $21.00/Yr.

Posted Max Pay Rate

USD $24.00/Yr.

Frequently Asked Questions

What is the salary for the Call Center - Customer Service Representative role at creggerplumbing?
The listed salary for this Call Center - Customer Service Representative position at creggerplumbing is USD 21–24/yr. This is an FULL TIME role.
Where is the Call Center - Customer Service Representative position at creggerplumbing located?
This Call Center - Customer Service Representative role at creggerplumbing is based in Ferndale, MI, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center - Customer Service Representative role at creggerplumbing full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Call Center - Customer Service Representative role in the Customer Service & Support department at creggerplumbing.
Which team or department does the Call Center - Customer Service Representative at creggerplumbing belong to?
This Call Center - Customer Service Representative position is part of the Customer Service & Support department at creggerplumbing. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Center - Customer Service Representative position at creggerplumbing?
Click the "Apply Now" button on this page. You will be redirected to creggerplumbing's official application portal hosted on icims where you can submit your application directly.
When was the Call Center - Customer Service Representative job at creggerplumbing posted?
This Call Center - Customer Service Representative position at creggerplumbing was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center - Customer Service Representative
creggerplumbing · 💰 USD 21–24/yr
Apply for this role ↗

You'll be redirected to creggerplumbing's official application page on icims.