Cafe Sales and Marketing Coordinator

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY
To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.
PRIMARY RESPONSIBILITIES
 Write and negotiate sales and marketing contracts according to Corporate procedures.
 Assembling of the Cafe Event Calendar and Brand Calendar.
 Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.
 Communication and follow up with Group Travel Planners and marketing partners.
 Administration of package programs.
 Ensure receipt of payment from client by following Corporate procedures.
 Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
 Updating of “cafe” website to be communicated with Support Center On-Line Marketing team.
 Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
 Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
 Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
 Liaise between Support Center Sales & Marketing departments and the cafe.
 Work with SM, GM, and KM to ensure that contract/menu is executable.
 Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
 Coordinate operations between departments.
 Attend client functions marketing events and designated parties to provide support and representation of the department.
 Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
 Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
 Maintain high morale.
 Operate ethically to protect the image of Hard Rock.
 Utilize programs designed to help Save the Planet.
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

REQUIREMENTS
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
 Some college coursework completion.

SKILLS
 Presentation of a professional image to guests, clients, and potential function coordinators.
 Composure during stressful events.
 Possession of a take charge attitude tempered with diplomacy.
 Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
 Must possess strong communication and listening skills, excellent reading and writing.
 Comprehend professional language, either written or spoken, to communicate.
 Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
 Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS
 Employees are expected to be able to perform the job functions with reasonable accommodation.