Cafe Retail Sales Associate - HRC New York

seminolehardrock· 100 Hard Rock Int'l USA, Inc
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📍 Hard Rock Cafe New YorkPart time

About this role

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.


The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

  • Greeting guests.
  • Answering questions - accurately and politely.
  • Answering the phone.
  • Making proficient sales transactions - using a point-of-sale system.
  • Handling cash and other forms of payment.
  • Maintaining proper cash drawer balances.
  • Directing guests to areas/restrooms.
  • Demonstrating impeccable product knowledge.
  • Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.
  • Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).
  • Maintaining a clean and organized store.
  • Maintaining proper product stock levels – through retail pulls & inventories.
  • Displaying Retail product – through HRC’s visual display standards.
  • Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.
  • Assuring the complete satisfaction of each and every guest.
  • Creating memorable experiences.
  • Entertaining guests to create “Raving Fans”.

 

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.


Hourly range is $19.00-$22.00/hr


Pay Range:

$19 - $25/Hourly

Frequently Asked Questions

Is the salary disclosed for the Cafe Retail Sales Associate - HRC New York position at seminolehardrock?
The salary for this Cafe Retail Sales Associate - HRC New York role at seminolehardrock is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cafe Retail Sales Associate - HRC New York position at seminolehardrock located?
This Cafe Retail Sales Associate - HRC New York role at seminolehardrock is based in Hard Rock Cafe New York. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Cafe Retail Sales Associate - HRC New York role at seminolehardrock full-time or part-time?
This is listed as a Part time position. It is posted as a Cafe Retail Sales Associate - HRC New York role in the 100 Hard Rock Int'l USA, Inc department at seminolehardrock.
Which team or department does the Cafe Retail Sales Associate - HRC New York at seminolehardrock belong to?
This Cafe Retail Sales Associate - HRC New York position is part of the 100 Hard Rock Int'l USA, Inc department at seminolehardrock. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Cafe Retail Sales Associate - HRC New York position at seminolehardrock?
Click the "Apply Now" button on this page. You will be redirected to seminolehardrock's official application portal hosted on workday where you can submit your application directly.
When was the Cafe Retail Sales Associate - HRC New York job at seminolehardrock posted?
This Cafe Retail Sales Associate - HRC New York position at seminolehardrock was posted on Oct 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Cafe Retail Sales Associate - HRC New York
seminolehardrock
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