Cabana Server - Full Time

Company Description

As a Cabana Server, you will craft exceptional beverages and deliver elevated, engaging service in a vibrant outdoor setting. You will play a key role in creating memorable poolside experiences by combining creativity, efficiency, and genuine hospitality in a relaxed yet luxury environment.

Job Description

What is in it for you:

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $21.65 per hour
• Complimentary work meals through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
• Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
• Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
• Distinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the city
• TransLink monthly pass reimbursement program
• Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
• Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
• A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
• Opportunities to participate in sustainability, charity, and community engagement initiatives

What you will be doing:

• Provide warm, engaging, and professional service to guests in cabanas and poolside areas
• Take food and beverage orders accurately and deliver them in a timely manner
• Anticipate guest needs and personalize service to enhance the overall experience
• Maintain thorough knowledge of menu offerings, including food, beverages, and daily features
• Ensure cabana areas are clean, organized, and set up to luxury standards at all times
• Handle guest requests and concerns with professionalism and care
• Process payments accurately using POS systems
• Work collaboratively with kitchen and bar teams to ensure smooth service flow
• Follow all health, safety, and hygiene standards
• Other duties assigned

Qualifications

Your experience and skills include:

• Previous serving experience in a restaurant, lounge, or outdoor/poolside environment preferred
• Passion for delivering exceptional guest service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, high-volume environment
• Knowledge of food and beverage service, including cocktails and wine, is an asset
• ProServe certification (or equivalent) required
• Ability to work flexible hours, including weekends, holidays, and outdoor conditions

Additional Information

Your team and working environment:

You will be part of a dynamic Food & Beverage team, working in a vibrant outdoor setting where energy, teamwork, and attention to detail are key. This role offers the opportunity to engage with guests in a unique and lively environment while delivering memorable experiences.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS