Butler Manager
About this role
Company Description
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Job Description
- Lead and guide Butler team to provide best service to guest
- Ensure strong leadership practices to actualize an individualized approach to motivation and recognition processes
- Transfer of knowledge and responsibility to other team members to improve the team experience, and create a shadow cabinet.
- Manages and supervises tasks of the department to ensure guests receive prompt, cordial attention and personal recognition
- Ensures guests receive the experience as detailed in SOPs, quality standards and aims to achieve the scores and goals set by management
- Implements departmental strategies and action plans in accordance with the hotel’s strategic and sales plans
- Accountable to drive and create action plans of Butlers’ performance in audits and KPIs
- Conducts comprehensive monthly departmental meetings to include a review of procedures and events
- Plans operational procedures and organizes recruitment
- Plans the budget and the yearly revenue target
- Conducts statistical, performance and forecast reports
- Practices up-selling of the hotel products and facilities.
- Proactively handles any arising guest issues, coordinates and manages communication between guests and staff and follows up to ensure complete service recovery
- Directs work assignments of all staff under direct supervision and coordinates other operating departments of matters related to Butler operations.
- Schedules weekly department shift according to occupancy, VIPs, training plans. Organizes leaves of absence and follow up on forms.
- Works on improvements on the quality of product and services
- Provides regular feedback for all staff under direct supervision and ensures they receive recognition based on performance evaluations.
- Analyzes guest feedback and provide strategic direction to continuously improve overall rating
Qualifications
- University Degree
- At least 5 years of experience in a managerial role.
- Extensive knowledge of Butler Program
Additional Information
- Oral and written fluency in English
Frequently Asked Questions
Is the salary disclosed for the Butler Manager position at accorhotel?
The salary for this Butler Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Butler Manager position at accorhotel located?
This Butler Manager role at accorhotel is based in in, Jaipur, Jaipur, RJ, India, RJ. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Butler Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Butler Manager role at accorhotel.
How do I apply for the Butler Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Butler Manager job at accorhotel posted?
This Butler Manager position at accorhotel was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Butler Manager
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.