Business Transformation Manager

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.

What we offer

• Health and Life Insurance
• Accenture days, 3 additional vacation days
• On site doctor
• Birthday leave
• Internet reimbursement

We are seeking a Business Transformation Manager to lead operational excellence, process improvement, and transformation initiatives across client operations. This role will drive strategic projects, improve business performance, implement automation solutions, and support continuous improvement efforts that deliver measurable results.

Key Responsibilities

• Lead business transformation and operational excellence initiatives aligned with client and business goals.
• Identify opportunities to improve productivity, quality, customer experience, and operational performance.
• Develop and implement process improvement programs using Lean, Six Sigma, and continuous improvement methodologies.
• Design and support automation and process optimization solutions.
• Partner with delivery teams, business leaders, and clients to drive transformation initiatives and achieve business outcomes.
• Conduct operational assessments and monitor key performance indicators (KPIs) to ensure sustainable improvements.
• Promote innovation, best practices, and Design Thinking methodologies across teams.
• Coach and support stakeholders on continuous improvement initiatives and change management activities.

Required Qualifications

• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field. Equivalent experience will also be considered.
• Lean Six Sigma Black Belt.
• Minimum 8 years of experience in business transformation, Sales, operational excellence, process improvement, consulting, or operations management.
• Minimum 3 years of experience leading transformation or continuous improvement initiatives.
• Experience managing cross-functional projects and working with senior stakeholders.
• Strong knowledge of Lean, Six Sigma, Process Improvement, and Operational Excellence methodologies.
• Experience implementing automation or business process optimization initiatives.
• Advanced English proficiency (written and verbal).

Preferred Qualifications

• Experience in Shared Services, BPO, Global Business Services, or Consulting environments.
• Experience with automation, digital transformation, or process reengineering projects.
• Project Management certification (PMP, Agile, Scrum, or equivalent).

What Success Looks Like

• Deliver measurable improvements in operational performance, productivity, quality, and customer satisfaction.
• Lead complex transformation initiatives from strategy through implementation.
• Build strong partnerships with clients and business leaders.
• Drive innovation and continuous improvement across the organization.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.