Business Systems Analyst
flextronics
Business Systems Analyst
flextronics· 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV.
About this role
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
Job Summary:
The “Business System Analyst” will be based in Flex North, reporting to the Business System Analyst lead
The Business Systems Analyst will serve as the first point of contact between the customer and IT. He will record the occurrence and solution of first-level support incidents, in addition to the implementation and registration of temporary solutions to failures in IT services while a permanent solution is implemented.:
What a typical day looks like:
- Provide solutions to incidents of second and third functional and technical level.
- Record the occurrence and resolution of support incidents.
- Implementation and registration of permanent solutions to failures in IT services
- To diagnose quality problems of application data.
- Prioritize and resolving support incidents generated in IT services.
- Scale and ensure solving problems that cannot be resolved to the service provider.
- Execute proactive tasks to prevent impact on IT systems.
- Ensure proper registration of incidents of systems and their solution.
- Ensure staff attendance is needed on site to support day to day
The experience we’re looking to add to our team;
- Bachelor’s degree completed in Information Technology or related field.
- 1+ year of experience in technical support.
- Previous customer service experience.
- Experience with networking and operating systems.
- Experiencia en HW computadoras, celulares, impresoras de oficina, etc.
- Knowledge of servers.
- Experience with Active Directory is preferred.
- Intermediate to advanced English proficiency.
What you will receive for the excellent work you deliver:
- Competitive salary
- Life and medical insurance
- Christmas bonus
- Food vouchers
- Savings fund
JM54
Job Category
ITRequired Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Frequently Asked Questions
Is the salary disclosed for the Business Systems Analyst position at flextronics?
The salary for this Business Systems Analyst role at flextronics is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Systems Analyst position at flextronics located?
This Business Systems Analyst role at flextronics is based in Mexico, Guadalajara. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Systems Analyst role at flextronics full-time or part-time?
This is listed as a Full time position. It is posted as a Business Systems Analyst role in the 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. department at flextronics.
Which team or department does the Business Systems Analyst at flextronics belong to?
This Business Systems Analyst position is part of the 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. department at flextronics. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Systems Analyst position at flextronics?
Click the "Apply Now" button on this page. You will be redirected to flextronics's official application portal hosted on workday where you can submit your application directly.
When was the Business Systems Analyst job at flextronics posted?
This Business Systems Analyst position at flextronics was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Systems Analyst
flextronics
You'll be redirected to flextronics's official application page on Workday.