Business Support Specialist
Level Group ANZ
Business Support Specialist
Level Group ANZ· Network Support Centre
About this role
About Level Group ANZ
Level Group is ANZ’s fastest growing trans-Tasman trade network built to support independent plumbing and electrical businesses. We give our Members the systems, support, and network strength they need to build highly successful businesses.
The Role
We are creating a brand-new position for a Business Support Specialist to join our team. Working directly alongside our ANZ Support & Systems Lead, you will be the primary technical and systems support link for our Member network.
This role is designed as a high-growth pathway. As you help our Members master their operating systems and streamline their workflows, you will gain deep operational insight into the trade industry. For the right person, this role offers a clear trajectory to step into a Business Support Manager role over time.
This role is open to applicants based in Sydney, Brisbane, Sunshine Coast or the Gold Coast (Work From Home / Hybrid available).
What You’ll Do
- Member Systems Support: Deliver responsive, first-line helpdesk support and triage member requests for key operational tools.
- Software Adoption & Training: Coach and train Members and their teams to get maximum value out of software like Simpro, Xero, Workable, Google Workspace, Silverstripe and other platforms.
- Implementation & Onboarding: Help onboard new Members onto our core tech stack and assist in building onboarding completion tracking.
- Operations & Reporting: Maintain central action registers, track vendor tickets, and prepare member reporting packs.
- IP & Resource Development: Help create user guides, training modules, and standard operating procedures to enhance Member experience.
- Tech Aptitude: You pick up new software quickly, love testing emerging AI tools, and enjoy showing others how to use tech effectively to improve their business.
- Background: A recent graduate in Business, Commerce, or Information Systems, OR someone with 1–3 years of experience in system support, software training, or trade business operations.
- Great Communication: Clear, down-to-earth verbal and written communication. You can easily translate technical concepts to non-technical business owners and tradespeople.
- Problem Solver: Highly organised, detail-oriented, and curious about how trade businesses run from the ground up.
- Flexibility: Available for occasional travel for network events and Member visits.
- Direct mentorship from experienced business leaders.
- Clear career progression pathway into business management.
- Be part of an innovative, rapidly growing and leading national trade network.
How to Apply
If you are ready to build a career in business systems and operations, apply now!
Applications close 20th October 2026.
Frequently Asked Questions
Is the salary disclosed for the Business Support Specialist position at Level Group ANZ?
The salary for this Business Support Specialist role at Level Group ANZ is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Support Specialist position at Level Group ANZ located?
This Business Support Specialist role at Level Group ANZ is based in Gold Coast, Queensland, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Support Specialist role at Level Group ANZ full-time or part-time?
This is listed as a Full time position. It is posted as a Business Support Specialist role in the Network Support Centre department at Level Group ANZ.
Which team or department does the Business Support Specialist at Level Group ANZ belong to?
This Business Support Specialist position is part of the Network Support Centre department at Level Group ANZ. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Support Specialist position at Level Group ANZ?
Click the "Apply Now" button on this page. You will be redirected to Level Group ANZ's official application portal hosted on workable where you can submit your application directly.
When was the Business Support Specialist job at Level Group ANZ posted?
This Business Support Specialist position at Level Group ANZ was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Support Specialist
Level Group ANZ
You'll be redirected to Level Group ANZ's official application page on workable.