Business Process & Change Management Analyst (Contract)

hbpublishing· Harvard Business Publishing US
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📍 BostonFull time💰 USD 55–65

About this role

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!

The opportunity

The Business Process & Change Management Analyst (Contract) plays a critical role in helping Harvard Business Publishing successfully navigate enterprise transformation. Reporting to the Director of Process Innovation & IT Project Management, this position partners closely with technology and business leaders to redesign processes, drive adoption of new ways of working, and ensure AI and automation initiatives deliver measurable business value.

This role is ideal for someone who enjoys connecting strategy to execution, translating complex technology capabilities into practical business solutions, and helping teams embrace change. You'll work across the organization to improve processes, support transformation initiatives, and enable employees to adopt new tools and workflows that improve efficiency and outcomes.

What you'll do

  • Partner with business and technology leaders to redesign and optimize business processes, embedding AI, automation, and digital capabilities into day-to-day operations.

  • Lead and support change management activities including stakeholder engagement, communications, training, adoption planning, and readiness assessments for enterprise initiatives.

  • Drive execution of transformation programs by developing implementation plans, tracking milestones, managing risks, and coordinating cross-functional stakeholders.

  • Measure and continuously improve process performance, adoption rates, and business outcomes to ensure sustained value from change initiatives and new technologies.

What you'll bring

  • 5+ years of experience in business process improvement, change management, transformation, or related disciplines.

  • Strong experience with current-state and future-state process mapping, process redesign, and operational improvement initiatives.

  • Demonstrated success leading or supporting complex, cross-functional change efforts with a focus on stakeholder adoption and business outcomes.

  • Experience applying project management disciplines such as planning, risk management, prioritization, and stakeholder alignment within transformation initiatives.

  • Familiarity with change management and continuous improvement methodologies.

You'll stand out if you have

  • Experience implementing or supporting AI-enabled workflows, automation platforms, Microsoft 365, JIRA, Atlassian, or other emerging digital workplace technologies.

HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

While this role is open to remote candidates, individuals based in the Boston area will be prioritized due to onsite collaboration needs. This is a 6-month contract opportunity with the potential for extension based on business needs and performance. The hourly pay range for this position is $55-$65 per hour, depending on experience and qualifications.

Frequently Asked Questions

What is the salary for the Business Process & Change Management Analyst (Contract) role at hbpublishing?
The listed salary for this Business Process & Change Management Analyst (Contract) position at hbpublishing is USD 55–65. This is an Full time role.
Where is the Business Process & Change Management Analyst (Contract) position at hbpublishing located?
This Business Process & Change Management Analyst (Contract) role at hbpublishing is based in Boston. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Process & Change Management Analyst (Contract) role at hbpublishing full-time or part-time?
This is listed as a Full time position. It is posted as a Business Process & Change Management Analyst (Contract) role in the Harvard Business Publishing US department at hbpublishing.
Which team or department does the Business Process & Change Management Analyst (Contract) at hbpublishing belong to?
This Business Process & Change Management Analyst (Contract) position is part of the Harvard Business Publishing US department at hbpublishing. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Process & Change Management Analyst (Contract) position at hbpublishing?
Click the "Apply Now" button on this page. You will be redirected to hbpublishing's official application portal hosted on workday where you can submit your application directly.
When was the Business Process & Change Management Analyst (Contract) job at hbpublishing posted?
This Business Process & Change Management Analyst (Contract) position at hbpublishing was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Process & Change Management Analyst (Contract)
hbpublishing · 💰 USD 55–65
Apply for this role ↗

You'll be redirected to hbpublishing's official application page on Workday.