Business Process Analyst, Professional II

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

 

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

As ou Business Process Analyst you will be a key player in ensuring the integrity and efficiency of Zebra's internal business processes. Your role will be critical in driving change, collaborating with cross-functional teams in Mexico, the United States, and other regions to optimize our operations. You won't just analyze data; you will lead initiatives that directly impact how we deliver value to our customers and partners. If you are passionate about solving complex problems and have excellent communication skills to manage stakeholders globally, this is the place for you.

Essential Duties and Responsibilities:

• Organize, lead, and facilitate cross-functional project teams in process improvement efforts, coordinating with stakeholders across global teams and customers.

• Plan, perform, and implement process improvement initiatives (such as Lean or Six Sigma).

• Work proactively to identify and suggest opportunities to improve process effectiveness and efficiency in the assigned business unit.

• Conduct root cause analysis of process failures.

• Capture current challenges, desired outcomes, and recommendations.

• Document agreements and own the drafting and revision of new/updated business processes.

• Understand upstream, downstream, and work tools' impacts on process change and recommend solutions to minimize impacts.

• Perform cost and benefit analyses.

• Measure and report on the success of new/revised processes in the business unit.

Job Requirements

Minimum Qualifications:

• Bachelor's degree or equivalent work experience.

• 1-2 years of relevant work experience.

• Advanced English level with excellent communication skills.

Preferred Qualifications:

• 2-5 years of work experience.

• Experience in Order Management or a similar operations environment.

• Six Sigma Yellow Belt certification (or in progress).

• Familiarity with functional processes in the assigned business unit.

• Demonstrated knowledge/experience using basic change management principles.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.