Business Process Analyst

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Business Process Analyst will lead or support teams of analysts in applying process improvement, reengineering, modernization, and transformation methodologies to improve efficiency and effectiveness across financial and operations management functions. This role will assess process performance in complex environments, evaluate the relationships between financial, staffing, support, and operational processes and outcomes, and guide requirements gathering through interviews, surveys, working sessions, and focus groups. The analyst will also support the design and implementation of new or improved business processes.

The Business Process Analyst will coordinate across multiple project teams to support enterprise-wide integration of reengineering efforts. Responsibilities include facilitating meetings with management to define measurable goals, objectives, requirements, and performance metrics; ensuring recommended improvements align with strategic objectives and applicable policies, rules, and regulations; developing practical implementation plans; conducting organizational studies and evaluations; preparing operational and procedural materials; and developing or interpreting cost analyses, budget plans, and senior management briefings.

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What You Will Need:

• Must be able to OBTAIN and MAINTAIN a CBP "PUBLIC TRUST"; candidates must obtain approved adjudication of their CBP PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE CBP PUBLIC TRUST or SUITABILITY are preferred.
• Bachelor's degree
• THREE (3) or more years of professional experience in business process improvement, reengineering, modernization, or transformation

What Would Be Nice To Have:

• An ACTIVE and MAINTAINED CBP Public Trust or Top-Secret clearance
• Understanding of the CBP operating environment
• Experience leading stakeholder discussions and meetings
• Ability to quickly understand complex processes, systems, and data
• Experience assessing complex business processes and performance across financial, workforce, or operational functions
• Experience creating reports and briefings
• Ability to adapt quickly and build strong professional relationships

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.