Business Development Representative

What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do every day?

As a BDR, your role will be pivotal in identifying new sales opportunities and nurturing relationships with Jio accounts. Your contributions will help us expand our market presence, find new customers, and strengthen our partnerships with key clients.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Lead Generation & Outreach: Focus on finding and reaching new customers through outbound campaigns and networking, targeting potential clients in a competitive market.

• Manage Jio Accounts: Build and nurture strong relationships with key stakeholders within Jio’s diverse businesses, identifying opportunities for collaboration and growth.

• Collaboration with Internal Teams: Work closely with internal teams to deliver customized solutions and cross-sell opportunities to Jio accounts.

• Sales Pipeline Support: Support the sales team by driving qualified leads, setting meetings, and ensuring the sales pipeline is filled with high-potential opportunities.

• Outbound Campaigns: Run consistent and targeted outbound campaigns to acquire new customers, ensuring that we reach the right prospects at the right time.

• Cross-sell and Upsell: Identify and explore cross-sell and upsell opportunities within the Jio ecosystem to further strengthen the partnership and maximize revenue.

• Market Research: Continuously research the market to understand customer needs, competitive trends, and opportunities to enhance our offerings.

Requirements*

1. Bachelor’s degree in Business, Marketing, or a related field.

2. 3-4 years of experience in a B2B sales, business development, or account management role, preferably in the tech or AI industry.

3. Strong communication skills, with an ability to engage customers and manage relationships effectively.

4. Self-motivated with a proven track record in generating leads and contributing to the growth of a sales pipeline.

5. Familiarity with CRM tools (Salesforce, HubSpot, etc.) for lead tracking and pipeline management.

6. Ability to work collaboratively with cross-functional teams to deliver exceptional solutions to clients.

7. A proactive and goal-oriented mindset with the ability to adapt to changing market conditions.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

• On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.

• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.

• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.

• Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.

• Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India.

• Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool

• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

1. 1-2 years of experience in sales or business development

2. Proven expertise in prospecting, research, and lead qualification

3. Strong communication, presentation, and negotiation skills

4. Basic technical understanding (preferred, but not mandatory)

5. Ability to collaborate effectively with cross-functional teams

6. Proficiency in CRM tools for lead tracking and pipeline management

7. Demonstrated ability to build and nurture long-term client relationships