Business Development Manager – Lifestyle, F&B & Entertainment

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. 

Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: 

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. 
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. 
• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
  • World class training and development, including leadership development.
  • Recognition programs.
  • Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
  • Discounted food & drink in all our restaurants and bars.
  • Discounts for your friends and family.
  • Unlimited career opportunities (Internationally and locally)
  • Medical and Life insurance
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. 

OUR EXPECTATIONS FROM THE ROLE:

JOB SUMMARY

The Business Development Manager – Lifestyle, F&B & Entertainment is responsible for driving strategic and proactive restaurant sales initiatives for JW Marriott Marquis Dubai, with a focus on maximizing restaurant revenue, guest engagement, and booking conversion. This role leads to the development of long-term, value-driven relationships with guests, corporate clients, and key partners to achieve the hotel's Food & Beverage sales objectives. The position oversees proactive restaurant sales activities, reservation strategies, table optimization, and cross-promotional opportunities across F&B outlets. Working closely with food & beverage operations and marketing teams, the Business Development Manager– Lifestyle, F&B & Entertainment develops and implements revenue-generating initiatives, enhances guest experiences through strategic guest interaction, and fosters a guest-centric booking culture. The role also collaborates on F&B marketing campaigns, promotions, and partnerships to increase outlet visibility, drive demand, and strengthen brand positioning.

CANDIDATE PROFILE

 Experience: 

• 3 years’ experience in the restaurant sales or related professional area. 
• Previously a sales manager in 4/5-star hotel. 
• Experience of selling in restaurant segment is essential. 
• Marriott sales experience is desirable but not essential. 
• Fluent English both oral and written is essential. 
• Proficiency in additional languages is beneficial but not essential. 

Skills and Knowledge: 

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents. 
• Writing - Communicating effectively in writing as appropriate for the needs of the audience. 
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. 
• Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). 
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, client relationships, sales techniques, and sales control systems. 
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 
• Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems. 
• Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem. 
• Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations in order to achieve customer satisfaction and retention. 
• Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes. 
• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. 

Education or Certification: 

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area. 

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management 

CORE WORK ACTIVITIES

• Proactive Restaurant Sales & Business Development
• Strategic Partnerships & Corporate Dining
• Restaurant Reservations & Revenue Optimization
• F&B Marketing & Promotions
• Revenue Growth & Performance Management
• Cross-Functional Collaboration

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.