Business Banking Coordinator.
About this role
- Assist in mapping all service processes across all customer touch point for RBG.
- Help in improving the customer satisfaction level to ensure that all the survey scored to be at acceptable levels.
- Adhere to SLAs-TATs, to assure low rejection and decline levels & high quality of customer interaction.
- Implement solution to problem areas identifier.
- Assist in handle customer issue.
- Assist head of sales, business development managers, in preparing the sales approach plan/report for achieving annual/monthly result through defined targets assigned to every sales channel.
- Schedule & have product, marketing, credit and risk meeting with sales force.
- Assist monitoring sales result and measure results against goals set.
- To ensure quality of sales calls/visits including accuracy & completion of information to minimize risk fraud.
- Take ownership of customer complaint resolution.
Improve implementation of standards across the unit.
The leading financial institution in MENA
While more than half a century old, we proudly think like a challenger, startup, and innovator
in banking and finance, powered by a diverse and dynamic team who put customers first.
Together, we pioneer key innovations and developments in banking and financial services.
Our mandate? To help customers find their way to Rise Every Day, partnering with them through
the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.
We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.
Frequently Asked Questions
Is the salary disclosed for the Business Banking Coordinator. position at Mashreq?
The salary for this Business Banking Coordinator. role at Mashreq is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Banking Coordinator. position at Mashreq located?
This Business Banking Coordinator. role at Mashreq is based in Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Banking Coordinator. role at Mashreq full-time or part-time?
This is listed as a Full time position. It is posted as a Business Banking Coordinator. role at Mashreq.
How do I apply for the Business Banking Coordinator. position at Mashreq?
Click the "Apply Now" button on this page. You will be redirected to Mashreq's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Business Banking Coordinator. job at Mashreq posted?
This Business Banking Coordinator. position at Mashreq was posted on Jul 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Banking Coordinator.
Mashreq
You'll be redirected to Mashreq's official application page on oraclecloud.