Business Banking & Consumer Support Specialist II

mtb· 001 Manufacturers and Traders Trust Co
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📍 Getzville, NYFull time💰 USD 19–31

About this role

Overview:

Provide operations support to various areas of Business Banking and Consumer Collections. Perform data entry, system maintenance, and monetary transactions. Complete requests within authority level. 
 

Primary Responsibilities:

-Perform various functions in Repossession and Remarketing operations 
Perform data-entry of various types of information, and from multiple sources (e.g., invoices); receive and verify accuracy of documents  
-Creates payment coupons and G/L tickets from auction proceeds/insurance payments. Assign matter numbers to case, in preparation for billing/payment.  

-Approve payments. Contact outside vendors (e.g., Repo agents, Auctions) to gather and/or provide information on accounts. 
-Prepare, send and track checks to clients, vendors. 
-Monitor and submit requests to change the status of accounts 
-Prepare ticket work to allocate funds received, to ensure payment of expenses. 
-Adhere to applicable compliance/operational risk controls in accordance with -Company or regulatory standards and policies. 
-Promote an environment that supports belonging and reflects the M&T Bank brand. 
-Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. 
-Complete other related duties as assigned. 
 

Scope of Responsibilities:

This position has potential direct contact with agents/auctions, or other external vendors; mostly email correspondence with other external vendors.  
 

Education and Experience Required:

A combined 2 years’ higher education and/or work experience, with a minimum of 1 year relevant work experience.

Strong verbal and written communication skills.

Detail oriented.

Proficient PC skills including word processing, spreadsheet and email software.

Education and Experience Preferred:

Bachelor’s degree.

Knowledge of M&T Bank systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Getzville, New York, United States of America

Frequently Asked Questions

What is the salary for the Business Banking & Consumer Support Specialist II role at mtb?
The listed salary for this Business Banking & Consumer Support Specialist II position at mtb is USD 19–31. This is an Full time role.
Where is the Business Banking & Consumer Support Specialist II position at mtb located?
This Business Banking & Consumer Support Specialist II role at mtb is based in Getzville, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Banking & Consumer Support Specialist II role at mtb full-time or part-time?
This is listed as a Full time position. It is posted as a Business Banking & Consumer Support Specialist II role in the 001 Manufacturers and Traders Trust Co department at mtb.
Which team or department does the Business Banking & Consumer Support Specialist II at mtb belong to?
This Business Banking & Consumer Support Specialist II position is part of the 001 Manufacturers and Traders Trust Co department at mtb. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Banking & Consumer Support Specialist II position at mtb?
Click the "Apply Now" button on this page. You will be redirected to mtb's official application portal hosted on workday where you can submit your application directly.
When was the Business Banking & Consumer Support Specialist II job at mtb posted?
This Business Banking & Consumer Support Specialist II position at mtb was posted on Aug 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Banking & Consumer Support Specialist II
mtb · 💰 USD 19–31
Apply for this role ↗

You'll be redirected to mtb's official application page on Workday.