Business Analyst - Hospital Operations

2070Health· SSO Hospital
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📍 Mumbai, Maharashtra, India

About this role

Job Description – Program Manager / Business Analyst

Location: Mumbai
Industry: Healthcare / Hospitals
Experience: 4–8 years
Employment Type: Full-time

About the Role

We are looking for a Program Manager / Business Analyst to support the hospital's Mumbai operations through structured program management, business analysis, performance tracking, and cross-functional coordination.

The role will work closely with leadership and functional teams to identify operational gaps, analyze business performance, improve processes, and drive strategic initiatives.

Key Responsibilities

  • Work closely with hospital leadership to drive key operational and business initiatives.
  • Track progress of strategic programs and ensure timely execution.
  • Analyze hospital performance across key operational and business metrics.
  • Prepare dashboards, MIS, and management reports for leadership review.
  • Analyze revenue, patient volumes, occupancy, collections, referral trends, and other relevant KPIs.
  • Identify operational gaps and opportunities for process improvement.
  • Conduct data analysis and convert business data into actionable insights.
  • Coordinate with clinical, operations, finance, HR, TPA, marketing, and other teams for cross-functional initiatives.
  • Define project timelines, milestones, owners, and deliverables.
  • Track action items and ensure closure within agreed timelines.
  • Support implementation of new processes, systems, and operational initiatives.
  • Develop SOPs, process maps, trackers, and business review formats where required.
  • Conduct periodic performance reviews and highlight deviations from targets.
  • Support leadership in decision-making through data-backed analysis.
  • Identify risks, dependencies, and bottlenecks and proactively escalate them.
  • Drive continuous improvement initiatives across hospital operations.

Key Skills

  • Strong analytical and problem-solving skills.
  • Excellent Excel and data analysis skills.
  • Experience in preparing MIS, dashboards, and management presentations.
  • Strong project/program management capabilities.
  • Excellent stakeholder management and communication skills.
  • Ability to work with cross-functional teams.
  • Strong attention to detail and ownership.
  • Ability to translate data into clear business insights.

Preferred Background

Candidates with experience in hospital/healthcare operations, management consulting, business analytics, program management, healthcare strategy, or business analysis will be preferred.

Experience with Excel, Power BI, SQL, or other data-analysis tools will be an advantage.

Frequently Asked Questions

Is the salary disclosed for the Business Analyst - Hospital Operations position at 2070Health?
The salary for this Business Analyst - Hospital Operations role at 2070Health is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Analyst - Hospital Operations position at 2070Health located?
This Business Analyst - Hospital Operations role at 2070Health is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Business Analyst - Hospital Operations at 2070Health belong to?
This Business Analyst - Hospital Operations position is part of the SSO Hospital department at 2070Health. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Analyst - Hospital Operations position at 2070Health?
Click the "Apply Now" button on this page. You will be redirected to 2070Health's official application portal hosted on workable where you can submit your application directly.
When was the Business Analyst - Hospital Operations job at 2070Health posted?
This Business Analyst - Hospital Operations position at 2070Health was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Analyst - Hospital Operations
2070Health
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