Business Analyst CXAI

telus-digitalΒ· CXAI Business Delivery
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🌍 RemoteπŸ“ Guatemala City, GuatemalaπŸ“ San Salvador, El SalvadorFullTime

About this role

Location: El Salvador/Guatemala
Work style: Hybrid
Job type: Full-Time (FTE)

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About the Role

As a Sr Business Analyst reporting to the Sr Manager, CXAI Operations Enablement, you will serve as a trusted advisor to business and finance stakeholders, driving financial & performance excellence across our business unit. This role is critical in translating strategic priorities into measurable outcomes that inform executive decision-making and ensure alignment between leadership teams and finance.

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Responsibilities:

  • Support financial tracking, reporting, and forecasting across CXAI programs and initiatives

  • Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes

  • Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities

  • Provide finance support, including financial analysis and business case development

  • Validate forecast and budget assumptions across various business units and review risks and opportunities across the business

  • Translate complex financial and operational insights into clear, actionable narratives

  • Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums

  • Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis

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Desired Skills & Requirements:

  • Support financial tracking, reporting, and forecasting across CXAI programs and initiatives

  • Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes

  • Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities

  • Provide finance support, including financial analysis and business case development

  • Validate forecast and budget assumptions across various business units and review risks and opportunities across the business

  • Translate complex financial and operational insights into clear, actionable narratives

  • Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums

  • Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis

  • English Level: B1 high or above - Mandatory.

Frequently Asked Questions

Is the salary disclosed for the Business Analyst CXAI position at telus-digital?
The salary for this Business Analyst CXAI role at telus-digital is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Business Analyst CXAI job at telus-digital remote?
Yes, this Business Analyst CXAI position at telus-digital is remote, with team members based in Guatemala City, Guatemala, San Salvador, El Salvador. You can work from home or anywhere in the supported regions.
Is the Business Analyst CXAI role at telus-digital full-time or part-time?
This is listed as a FullTime position. It is posted as a Business Analyst CXAI role in the CXAI Business Delivery department at telus-digital.
Which team or department does the Business Analyst CXAI at telus-digital belong to?
This Business Analyst CXAI position is part of the CXAI Business Delivery department at telus-digital. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Analyst CXAI position at telus-digital?
Click the "Apply Now" button on this page. You will be redirected to telus-digital's official application portal hosted on ashby where you can submit your application directly.
When was the Business Analyst CXAI job at telus-digital posted?
This Business Analyst CXAI position at telus-digital was posted on Jul 28, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Business Analyst CXAI
telus-digital
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