Business Analyst

Overview

The Business Analyst – VA WebLGY supports a technology modernization and legacy system decommissioning initiative for a Department of Veterans Affairs loan guaranty program, translating business needs into clear, deliverable requirements that support Veterans and stakeholders. The role performs current-state analysis, stakeholder interviews, and capability assessments; develops user stories and breaks down requirements into actionable functionality; analyzes data requirements, business rules, and end-to-end data flows from source to screen; and maintains documentation supporting new feature development, modernization planning, and legacy system retirement. The analyst contributes to product design, specifications, and development, produces high-quality deliverables with guidance from a team lead, reviews solution options, and builds strong, collaborative relationships. This role requires 5 years of relevant experience with a bachelor’s degree, excellent written and verbal communication, strong attention to detail and problem-solving, the ability to shift priorities, leadership in ambiguous situations, and proficiency with the Microsoft Suite.

Key Functions

• Develop an understanding of the program's current and future technology needs and the benefits to stakeholders and Veterans.
• Perform current-state analysis, stakeholder interviews, and capability assessments to support technology modernization and legacy system decommissioning planning.
• Develop user stories and break down requirements into deliverable functionality.
• Analyze application and business domain data requirements and business rules, understanding the data flow from source to screen across capability areas.
• Document business capabilities, future-state processes, gaps, and dependencies to support modernization and decommissioning recommendations.
• Maintain other documentation related to development of new features and to legacy system modernization and retirement efforts.
• Contribute to the design, specifications, and development of products and solutions to meet client needs.
• Create high quality client deliverables with regular supervision from team lead.
• Prepare and review solution options with team lead to solve tough challenges.
• Be a good teammate to the client and the delivery team, encouraging and enabling teammates to be their best selves.
• Maintain positive relationships with the client.

Minimum Qualifications

• Bachelor's degree and 5 years of relevant experience.
• An additional 2 years of experience with an Associate's Degree.
• An additional 4 years of experience with a high school diploma.
• Excellent verbal and written communications skills.
• Strong attention to detail with proven analytical and problem-solving skills.
• Can easily shift focus between high priority tasks as required.
• Demonstrates leadership in the face of ambiguity, rather than waiting for direction from above.
• Navigates through challenges to consistently get things over the finish line.
• Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications or Skills

• Experience supporting the WebLGY application for the Department of Veterans Affairs.
• Existing Public Trust clearance at the Department of Veterans Affairs or other federal agency.
• In depth knowledge of the mortgage industry.
• Experience implementing Salesforce and/or AWS solutions for the federal government or Department of Veterans Affairs specifically.
• Experience using JIRA and Confluence.
• Experience supporting technology modernization or legacy system decommissioning assessments.
• Familiarity with AI-assisted tools for requirements analysis, documentation, and process mapping.

Position Details

• Employment type: Full-Time, W2
• Location: 100% Remote (US-based)
• Hours: 40 hours/week with availability during core business hours of 8am-5pm ET
• Start date: ASAP
• Eligibility: Must be eligible to obtain a Public Trust clearance