Brokerage Supervisor
hcmportal
Brokerage Supervisor
hcmportal· P06 Malaysia Small Package
About this role
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Job Description:
The Brokerage Supervisor I is responsible for managing the workload of hourly staff, developing team goals, implementing and enforcing policies and procedures, and training hourly employees on compliance with regulations and requirements. The Brokerage Supervisor I maintains productivity and is well versed on international commerce and transportation industry changes. This position supervises hourly staff.
Job Description:
- Responsible for supervision and managing the Brokerage team in KLIA and Johore
- Responsible and accountable for overall brokerage operations in KLIA and Johore
- Support Brokerage Management in implementing policies / resolving issue
- Monitoring and ensuring company and relevant government bodies requirements are in compliance and keeping abreast to the custom’s changes and updates
- Proactively engaging with customer in order to increase customer satisfaction by resolving issues in a timely manner to meet customers’ expectations
- Evaluates quality performance to identify process improvements and increase quality levels and come up with corrective action plans if required
- Ensures custom’s regulations and requirements are adhered during the entry filing process to reduce cargo delays and costs associated with non-compliance of Customs Border Protection regulations
Requirement:
- Diploma or Bachelor’s Degree Logistic/Transportation, Others or equivalent.
- Minimum 5 years of relevant Brokerage experience with minimum 3 years of people management skills
- Self-starter and able to work with minimum supervision
- Possess relevant Customs Brokerage Certification.
- Good presentation skills and able to conduct trainings
- A good team player with excellent interpersonal communication skills
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Frequently Asked Questions
Is the salary disclosed for the Brokerage Supervisor position at hcmportal?
The salary for this Brokerage Supervisor role at hcmportal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Brokerage Supervisor position at hcmportal located?
This Brokerage Supervisor role at hcmportal is based in MY - KLIA (MYSEP). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Brokerage Supervisor role at hcmportal full-time or part-time?
This is listed as a Full time position. It is posted as a Brokerage Supervisor role in the P06 Malaysia Small Package department at hcmportal.
Which team or department does the Brokerage Supervisor at hcmportal belong to?
This Brokerage Supervisor position is part of the P06 Malaysia Small Package department at hcmportal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Brokerage Supervisor position at hcmportal?
Click the "Apply Now" button on this page. You will be redirected to hcmportal's official application portal hosted on workday where you can submit your application directly.
When was the Brokerage Supervisor job at hcmportal posted?
This Brokerage Supervisor position at hcmportal was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Brokerage Supervisor
hcmportal
You'll be redirected to hcmportal's official application page on Workday.