Branch Team Leader
standardbankgroup
Branch Team Leader
standardbankgroup· Standard job
About this role
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
This is a branch-based leadership role responsible for overseeing the effective functioning of a Point of Representation (POR) within Personal and Private Banking. The role focuses on driving sales and service performance, ensuring operational excellence, maintaining strong risk and compliance standards, and leading a high-performing frontline team to deliver a consistent and client-centric banking experience.
Key Responsibilities:
- Lead and manage a team to deliver sales, service and client experience objectives while building a high-performance culture
- Drive branch financial performance by identifying opportunities to grow revenue, deepen client relationships and increase product uptake
- Oversee daily branch operations, including cash handling, security, transactions and process adherence, to ensure efficiency and control
- Monitor, manage and mitigate risk by ensuring compliance with regulatory, audit and internal policy requirements
- Analyse branch performance data, identify gaps and implement improvements across people, processes and systems to meet customer demand
Qualifications
- Diploma or Advanced Certificate (NQF6 FAIS recognised qualification) in Banking, Finance, Business Management or a related field
- FAIS Representative status
Minimum Experience:
- 3 to 4 years’ experience in a frontline banking environment, with strong exposure to sales, service delivery and client engagement
- Proven experience leading or coordinating a frontline team to deliver on sales, service, operational and client experience objectives
- Experience managing team performance, coaching and development, while supporting people processes in partnership with Human Capital
- Strong working knowledge of branch operations, risk controls, compliance requirements, cash handling and banking processes
Behavioural Competencies:
- Adopting Practical Approaches, Following Procedures and Producing Output
- Articulating Information, Convincing People and Understanding People
- Challenging Ideas, Exploring Possibilities and Generating Ideas
- Directing People and Making Decisions
- Providing Insights
Technical Competencies:
- Application and Submission Verification,
- Customer Acceptance and Review
- Banking Process and Procedures
- Customer Understanding
- Product Knowledge
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Branch Team Leader position at standardbankgroup?
The salary for this Branch Team Leader role at standardbankgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Branch Team Leader position at standardbankgroup located?
This Branch Team Leader role at standardbankgroup is based in Cape Town, Cape Town, Western Cape, South Africa, Western Cape, za. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Branch Team Leader role at standardbankgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Branch Team Leader role in the Standard job department at standardbankgroup.
Which team or department does the Branch Team Leader at standardbankgroup belong to?
This Branch Team Leader position is part of the Standard job department at standardbankgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Branch Team Leader position at standardbankgroup?
Click the "Apply Now" button on this page. You will be redirected to standardbankgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Branch Team Leader job at standardbankgroup posted?
This Branch Team Leader position at standardbankgroup was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Branch Team Leader
standardbankgroup
You'll be redirected to standardbankgroup's official application page on SmartRecruiters.