Branch:Deputy Branch Operations Head
About this role
| Branch:Deputy Branch Operations Head | |||||||
| INTERNAL USAGE: | |||||||
| No. of Vacancies: | Reports to: | ||||||
| Is a Team leader? | No | Team Size: | 1 | ||||
| Grade: | Manager, Senior Manager | ||||||
| Business: | Retail Banking | Department:� | Branch Banking | Sub-Department: | |||
| Location: | |||||||
| About Branch Banking | |||||||
| � With branches spread across 26 states and 6 union territories, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank�s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank�s customer engagement strategy across products and services | |||||||
| About the Role | |||||||
� As a part of the branch banking team, Deputy Branch Operations Heads are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential customers. They are required to identify and handle sales opportunities, process customer transactions quickly & efficiently, and introduce customers to alternate channels wherever possible. They will be required to use their inter-personal skills to build business relationships with the potential customers. | |||||||
| Key Responsibilities | |||||||
� Process transactions efficiently and accurately while maintaining high service standards � Handle customer queries and provide appropriate solutions � Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products � Manage relationships with mapped customers to increase the depth of existing relationships � Achieve sales targets as assigned by the organization on a monthly basis � Comply with KYC/SEBI rules, regulations, and legislation governing the bank. � Ensure administration of the branch by directing daily operations like cash, clearing, transfer, ECS/RTGS/NEFT, SB, CD, FDR, Deposits, account opening & customer service. � Control and monitor leakage of income, office accounts and anti-money laundering s � Ensure compliance with banking rules, regulations & procedures, review vault register and overdue management � Review branch operations reports and track exceptional transactions. � Handle internal and external audit processes and attend audit queries immediately. | |||||||
| Qualifications | |||||||
� Graduation/ Post-Graduation from a recognized institute. � 6-10 years of experience in the BFSI sector | |||||||
| Role Proficiencies: | |||||||
� Knowledge of banking regulations and norms � Maintain a high level of knowledge of banking products and services � Good communication (both verbal and written) skill in both English and the local language � Ability to handle pressure and meet deadlines � Good networking and relationship building skills
| |||||||
#ComeAsYouAre 'We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply'
Frequently Asked Questions
Is the salary disclosed for the Branch:Deputy Branch Operations Head position at Axis Bank?
Where is the Branch:Deputy Branch Operations Head position at Axis Bank located?
Is the Branch:Deputy Branch Operations Head role at Axis Bank full-time or part-time?
How do I apply for the Branch:Deputy Branch Operations Head position at Axis Bank?
When was the Branch:Deputy Branch Operations Head job at Axis Bank posted?
You'll be redirected to Axis Bank's official application page on ripplehire.