Box Office Co-ordinator

Mari· Windsor Illuminated
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📍 Windsor, England, United Kingdom

About this role

Department

Box Office

Reports To

Duty Manager

The Job

As Box Office Co-ordinator you will be the face of Windsor Great Park Illuminated and will provide exceptional customer service to our guests whilst selling entry tickets, event merchandise and dealing effectively with customer queries and issues.

Hours of Work

Hours will be organised on a rota basis but will generally run from 3.00pm – 10.30pm

Contract Type / Length

Temporary

Location

Windsor Great Park – Savill Garden

Rate of Pay

TBC

Key Responsibilities: 

·       Provide a professional and welcoming service to all guests at the Box Office

·       Deliver and maintain a high-level of customer service at all times

·       Sell entry tickets and handle ticket exchanges efficiently – training will be delivered on our online ticket systems

·       Set up the Dines payment systems on a daily basis

·       Set up the See ticket scanners

·       Troubleshoot any technical issues

·       Sell event merchandise

·       Handle cash and card payments accurately and efficiently

·       Respond to any guest questions or queries in a helpful manner

·       Escalate any queries or issues to relevant managers as required

·       Work in accordance with all Windsor Great Park Illuminated staff policies and practices

·       You will have previous experience working in a retail/customer service environment

·       You will be approachable and friendly with a customer-focused outlook

·       You will bring a positive, adaptable attitude with an ability to work in a fast-paced environment

·       You will be tech savvy, confident handling cash and processing card payments

·       You will have strong numeracy skills and be able to learn our ticketing and token online systems  

Frequently Asked Questions

Is the salary disclosed for the Box Office Co-ordinator position at Mari?
The salary for this Box Office Co-ordinator role at Mari is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Box Office Co-ordinator position at Mari located?
This Box Office Co-ordinator role at Mari is based in Windsor, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Box Office Co-ordinator at Mari belong to?
This Box Office Co-ordinator position is part of the Windsor Illuminated department at Mari. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Box Office Co-ordinator position at Mari?
Click the "Apply Now" button on this page. You will be redirected to Mari's official application portal hosted on workable where you can submit your application directly.
When was the Box Office Co-ordinator job at Mari posted?
This Box Office Co-ordinator position at Mari was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Box Office Co-ordinator
Mari
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