BInance Accelerator Program - Key Account Operations
binance· Business Development
About this role
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means.
About Binance Accelerator Program
Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE.
Who may apply
Current university students and recent graduates.
*Terms of employment / engagement shall be subject to contract and local applicable laws
Job Description
- Support the team in handling day-to-day VIP client requests, follow-ups, and basic account/product enquiries with a high level of responsiveness and professionalism.
- Build positive relationships with assigned clients and gradually develop an understanding of their trading activities, preferences, and business needs.
- Take ownership of client issues, investigate the root cause, and coordinate with Product, Compliance, Risk, Operations, and other teams to drive issues toward resolution.
- Monitor client activity, trading behaviour, and engagement data using spreadsheets or internal tools to identify unusual trends, client needs, and potential opportunities.
- Maintain accurate client profiles, communication records, follow-up actions, and account information to ensure proper coverage and continuity within the team.
- Develop a strong working knowledge of Binance products—including Spot, Futures, Margin, Options, Earn and OTC—and understand how different types of trading clients use these products.
- Track relevant crypto, trading, and competitor developments and share useful observations or market intelligence with the team.
- Demonstrate a hardcore, self-driven attitude: learn quickly, take ownership without constant supervision, stay highly responsive, and proactively identify ways to improve client service and team operations.
Job Requirements
- Strong interest and basic knowledge in crypto + financial markets.
- Understand basic concepts such as Spot, Futures, Margin, leverage, liquidity, maker/taker.
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
- Strong analytical ability and comfortable with Excel/Google Sheets.
- Demonstrates personal curiosity about trading—ideally actively follows or trades financial markets.
- Fast learner and proactive, hungry for knowledge and who can absorb Binance products quickly.
- Strong ownership, responsiveness and attention to detail.
- Comfortable working in a fast-paced, high-pressure environment.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Frequently Asked Questions
Is the salary disclosed for the BInance Accelerator Program - Key Account Operations position at binance?
The salary for this BInance Accelerator Program - Key Account Operations role at binance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the BInance Accelerator Program - Key Account Operations job at binance remote?
Yes, this BInance Accelerator Program - Key Account Operations position at binance is remote, with team members based in Asia, South East Asia. You can work from home or anywhere in the supported regions.
Is the BInance Accelerator Program - Key Account Operations role at binance full-time or part-time?
This is listed as a Binance Accelerator Program position. It is posted as a BInance Accelerator Program - Key Account Operations role in the Business Development department at binance.
Which team or department does the BInance Accelerator Program - Key Account Operations at binance belong to?
This BInance Accelerator Program - Key Account Operations position is part of the Business Development department at binance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the BInance Accelerator Program - Key Account Operations position at binance?
Click the "Apply Now" button on this page. You will be redirected to binance's official application portal hosted on lever where you can submit your application directly.
When was the BInance Accelerator Program - Key Account Operations job at binance posted?
This BInance Accelerator Program - Key Account Operations position at binance was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
BInance Accelerator Program - Key Account Operations
binance
You'll be redirected to binance's official application page on Lever.