Billing Specialist (Collector)

Overview

Billing Specialist 

We are seeking a detail-oriented Patient Billing Specialist to join our Business Office team. This role is responsible for insurance and patient billing, payment posting, accounts receivable follow-up, and maintaining accurate patient account records to support timely reimbursement and cash flow. 

Responsibilities

Responsibilities 

• Process and submit insurance and patient bills to maximize reimbursement. 

• Accurately enter charges, payments, adjustments, and other account transactions. 

• Follow up with insurance companies on submitted claims to ensure timely payment. 

• Perform electronic billing and claims submission. 

• Post cash receipts, adjustments, and maintain patient account records. 

• Prepare bank deposits and record accounts receivable and miscellaneous cash. 

• Balance accounts receivable and maintain supporting reports in accordance with department policies. 

• Contact insurance companies and guarantors regarding outstanding balances and payment status.
• Verify insurance benefits and audit admission paperwork for accuracy and completeness.
• Review and update patient demographic and insurance information in the patient accounting system.
• Maintain collection, charity, and adjustment logs and review activity with leadership.

• Perform other duties as assigned. 

Qualifications

Qualifications 

• High school diploma or equivalent required. 

• Minimum of 3 years of business office experience, preferably in a hospital or medical office setting. 

• Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up. 

• Strong data entry, organizational, and attention-to-detail skills. 

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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