Billing Clerk
rexel1
Billing Clerk
pencor· PenTeleData - Billing
About this role
Company: PenTeleData
Available Shifts: Monday-Friday, 8AM-5PM
Pencor and its subsidiaries are Equal Opportunity Employers
PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity available for a detail-oriented Billing Clerk.
General responsibilities include:
- Answering high volume telephone calls
- Troubleshooting customer issues
- Speaking with customers in reference to abuse issues / policy violations
- Corresponding with customers in reference to service issues
- Answering Billing questions
- Corresponding with customers regarding updated credit card information
- Processing monthly refund and delinquent reports
- Helping to open and sort mail
- Posting payments and processing mail files
- Making courtesy calls to customers
- Auditing accounts
- Answering emails from department email box
- Communicating with partners in reference to accounts
- Working with other PTD departments to resolve customer issues
- Other duties as assigned by manager or director
Qualifications:
- H.S. Diploma or G.E.D.
- Established residency in Pennsylvania
- Previous Experience in Billing and/or Customer Service recommended
- Understanding of Viruses and Network Security recommended
- Familiarity with Windows Operating Systems recommended
- Familiarity with PenTeleData policies preferred
- Working knowledge of Microsoft Word and Excel
- Possess a positive attitude
- Excellent Communication Skills - Oral and written
- Good Organizational skills
- Good Follow-up Skills
- Good Typing skills
- Ability to interact well with customers on a daily basis
- Ability to work independently and as part of a team
- Ability to multitask in a fast paced environment
- Ability to adapt to change and the changing needs of the company
*Deadline to apply is by 8/20/26
Frequently Asked Questions
Is the salary disclosed for the Billing Clerk position at pencor?
The salary for this Billing Clerk role at pencor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Billing Clerk position at pencor located?
This Billing Clerk role at pencor is based in Hybrid, Palmerton, Pennsylvania, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Billing Clerk role at pencor full-time or part-time?
This is listed as a Full Time position. It is posted as a Billing Clerk role in the PenTeleData - Billing department at pencor.
Which team or department does the Billing Clerk at pencor belong to?
This Billing Clerk position is part of the PenTeleData - Billing department at pencor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Billing Clerk position at pencor?
Click the "Apply Now" button on this page. You will be redirected to pencor's official application portal hosted on bamboohr where you can submit your application directly.
When was the Billing Clerk job at pencor posted?
This Billing Clerk position at pencor was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Billing Clerk
pencor
You'll be redirected to pencor's official application page on bamboohr.