Billing Analyst
metergysolutions· Canada
About this role
About Metergy Solutions Inc. (“Metergy”)
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.
As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the third consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
Metergy office location is in Markham but will be moving to North York toward the end of 2026!
This position is responsible for participating in the completion of tasks required to meet Key Success Indicators and Objectives within the Billing department. The Billing department is primarily responsible for ensuring accuracy and completeness of billing for both the resident and client, ensuring timely processing and payment of LDC Bulk Bills and timely and accurate processing of Client Remittances.
Responsibilities:
- Processing Invoices within the established SLA’s while maintaining a high quality standard.
- Ensuring resident bills are accurate and generated in accordance to the established bill cycles.
- Ensuring that any new accounts are set up for Billing & Settlements processes including the set-up and maintenance of account fees and credits.
- Resolving and closing exceptions while identifying areas of improvement in the operational process to prevent future exceptions.
- Identify opportunities to streamline billing processes, improve efficiency, and reduce errors. Implement solutions to enhance the accuracy and effectiveness of billing operations.
- Investigate and resolve billing discrepancies. Collaborate with relevant departments to address issues promptly.
- Making recommendations, executing and testing changes, improvements and controls to the Billing processes.
- Handling client escalations while proactively seeking ways to help improve customer experience.
- Performing other duties in the Billing operations department as assigned.
- Provide training and support to internal teams on billing procedures, systems, and best practices
Qualifications:
- University Degree or Business Administration Certificate or related equivalent experience - New Grads welcome!
- Minimum 2-year experience in Billing Operations preferred
- Basic knowledge of SQL is required.
- Advanced knowledge and experience with Microsoft Suite Products (Excel Advanced skills are required – Pivots, VLOOKUP & if statements)
- Oracle CC&B system knowledge is an asset.
- Excellent communication and interpersonal skills.
- Highly motivated, pro-active, a flexible professional with the ability to adapt to a complex and vastly changing environment.
- Works well under pressure, can work independently/self-manage, fast learner and meet tight deadlines
- Flexible to work extended hours as needed
- Must be flexible to work on multiple tasks while working with challenging deadlines.
Any shown ranges reflects base salary. We offer discretionary bonus and additional benefits, including health and retirement, as part of our total rewards program.
Benefits & Perks
• Fully company covered heath and dental benefits from day 1
• Company funded Health Spending Account
• Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
• Grow with us! We provide support for continuous learning.
• Paid personal and sick days on top of your vacation
• Summer hours to enjoy the weather
• Company sponsored social events & more!
This posting is for an existing vacancy.
Our recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.
Frequently Asked Questions
What is the salary for the Billing Analyst role at metergysolutions?
The listed salary for this Billing Analyst position at metergysolutions is CAD 48K–55K. This is an Permanent (Non Union) role.
Where is the Billing Analyst position at metergysolutions located?
This Billing Analyst role at metergysolutions is based in Toronto, Ontario. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Billing Analyst role at metergysolutions full-time or part-time?
This is listed as a Permanent (Non Union) position. It is posted as a Billing Analyst role in the Canada department at metergysolutions.
Which team or department does the Billing Analyst at metergysolutions belong to?
This Billing Analyst position is part of the Canada department at metergysolutions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Billing Analyst position at metergysolutions?
Click the "Apply Now" button on this page. You will be redirected to metergysolutions's official application portal hosted on lever where you can submit your application directly.
When was the Billing Analyst job at metergysolutions posted?
This Billing Analyst position at metergysolutions was posted on Aug 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Billing Analyst
metergysolutions · 💰 CAD 48K–55K
You'll be redirected to metergysolutions's official application page on Lever.