Care Navigator Assistant
Isaac Health
Bilingual Spanish Care Navigator (After-Hours)
Isaac Health· Clinical Operations
About this role
Title: Dementia Support Specialist (24/7 Support Line)
Location: Remote
Schedule: Full-time, rotating shifts to support 24/7 coverage
About Us
We are a U.S.-based, tech-enabled memory care & brain health clinic transforming access to dementia and caregiver support. Our mission is to help patients and families facing memory loss navigate care with dignity, connection, and confidence.
We’re seeking compassionate, skilled professionals to support families when they need it most as part of our 24/7 Dementia Support Line team.
If you are deeply empathetic, calm under pressure, and have a background in social work, psychology, nursing, mental health support, crisis counseling, or caregiver services, this role may be a strong fit.
What You’ll Do
- Provide empathetic listening, emotional support, and guidance to persons living with Alzheimer’s disease and related disorders and their loved ones
- Share dementia education, coping strategies, and resource navigation
- Triage callers using a structured support model, including escalation protocols
- Document interactions in our care platform
- Coordinate follow-up messages and hand-offs when needed
- Work collaboratively with our clinical team
About You
You are someone who shows deep patience, warmth, and emotional intelligence. You understand that families facing dementia need calm guidance and a human connection, not scripts and checklists.
Required qualifications
- Background in social work, psychology, nursing, counseling, caregiver support, or related care fields
- Experience supporting older adults, caregivers, persons living with cognitive and behavioral disorders like dementia, complex care, or mental health
- Strong English communication skills (verbal & written)
- Ability to handle emotional conversations with steadiness and empathy
- Ability to work rotating shifts including nights & weekends
- Reliable internet + quiet/private remote workspace
Preferred
- Prior dementia care or caregiver support experience
- Telehealth, call center, or hotline experience
- Familiarity with U.S. healthcare helpful but not required
What We Offer
- Competitive compensation
- Structured dementia training program
- Career development opportunities (leadership, training, clinical support pathways)
- Mission-driven culture rooted in compassion and dignity
Why This Work Matters
Every call is an opportunity to help someone feel less alone — to reassure a caregiver, empower a family, prevent a crisis, or guide someone through a difficult moment with respect and grace.
If you want to make a difference and be part of a pioneering program in dementia care, we’d love to meet you.
Frequently Asked Questions
What is the salary for the Bilingual Spanish Care Navigator (After-Hours) role at Isaac Health?
The listed salary for this Bilingual Spanish Care Navigator (After-Hours) position at Isaac Health is USD 9–11. This is a remote CONTRACTOR role.
Is the Bilingual Spanish Care Navigator (After-Hours) job at Isaac Health remote?
Yes, this Bilingual Spanish Care Navigator (After-Hours) position at Isaac Health is remote, with team members based in Dominican Republic. You can work from home or anywhere in the supported regions.
Is the Bilingual Spanish Care Navigator (After-Hours) role at Isaac Health full-time or part-time?
This is listed as a CONTRACTOR position. It is posted as a Bilingual Spanish Care Navigator (After-Hours) role in the Clinical Operations department at Isaac Health.
Which team or department does the Bilingual Spanish Care Navigator (After-Hours) at Isaac Health belong to?
This Bilingual Spanish Care Navigator (After-Hours) position is part of the Clinical Operations department at Isaac Health. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Bilingual Spanish Care Navigator (After-Hours) position at Isaac Health?
Click the "Apply Now" button on this page. You will be redirected to Isaac Health's official application portal hosted on breezy where you can submit your application directly.
When was the Bilingual Spanish Care Navigator (After-Hours) job at Isaac Health posted?
This Bilingual Spanish Care Navigator (After-Hours) position at Isaac Health was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Bilingual Spanish Care Navigator (After-Hours)
Isaac Health · 💰 USD 9–11
You'll be redirected to Isaac Health's official application page on breezy.