Bilingual Customer Service Representative - (Spanish Speaking)

Huzzle· Customer Service Representative
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🌍 Remote📍 Colombia📍 TELECOMMUTEFull time

About this role

About Huzzle

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.

Role Type: Full-time

Engagement: Independent Contractor


Job Summary

We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.

Key Responsibilities

  • Manage inbound and outbound calls professionally in both English and Spanish
  • Address customer inquiries, resolve complaints, and provide accurate information about products or services
  • Maintain detailed and accurate records of all customer interactions within the company database
  • Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer
  • Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction
  • Fluency in both English and Spanish (written and verbal)
  • Proven experience in a customer service or call center environment
  • Strong active listening skills and the ability to demonstrate empathy toward customer needs
  • Proficiency with basic computer systems and CRM software
  • Ability to multitask and navigate between different software applications while speaking with customers.
  • Previous experience in a remote call center setting

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Frequently Asked Questions

Is the salary disclosed for the Bilingual Customer Service Representative - (Spanish Speaking) position at Huzzle?
The salary for this Bilingual Customer Service Representative - (Spanish Speaking) role at Huzzle is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Bilingual Customer Service Representative - (Spanish Speaking) job at Huzzle remote?
Yes, this Bilingual Customer Service Representative - (Spanish Speaking) position at Huzzle is remote, with team members based in Colombia, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Bilingual Customer Service Representative - (Spanish Speaking) role at Huzzle full-time or part-time?
This is listed as a Full time position. It is posted as a Bilingual Customer Service Representative - (Spanish Speaking) role in the Customer Service Representative department at Huzzle.
Which team or department does the Bilingual Customer Service Representative - (Spanish Speaking) at Huzzle belong to?
This Bilingual Customer Service Representative - (Spanish Speaking) position is part of the Customer Service Representative department at Huzzle. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Bilingual Customer Service Representative - (Spanish Speaking) position at Huzzle?
Click the "Apply Now" button on this page. You will be redirected to Huzzle's official application portal hosted on workable where you can submit your application directly.
When was the Bilingual Customer Service Representative - (Spanish Speaking) job at Huzzle posted?
This Bilingual Customer Service Representative - (Spanish Speaking) position at Huzzle was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Bilingual Customer Service Representative - (Spanish Speaking)
Huzzle
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You'll be redirected to Huzzle's official application page on workable.