Backend Support Associate

atteroยท Plant Projects (AL & CU)
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๐Ÿ“ Noida , UP, IndiaFULL TIME
SAPReportingms excelData AnalyticsDocumentationShipment TrackingCRM PlatformsTransportation CoordinationAccount ManagementContinuous Learning and Upskilling

About this role

Title: Backend Support Associate
Location : Noida
Experience: 2-3 years

Job Summary

We are looking for a highly organized and detail-oriented Sr. Executive โ€“ Backend Support to support sales, dispatch, and customer coordination activities in a copper manufacturing environment. The candidate will be responsible for order processing, documentation, MIS reporting, inventory coordination, and ensuring smooth communication between customers and internal departments.

Required Qualifications-
.Bachelor's degree in commerce, Business Administration, Marketing, or related field.
. MBA will be preferred.

Key Responsibilities

Sales & Order Management

  • Process customer inquiries, RFQs, quotations, and sales orders.
  • Coordinate with the sales team for order confirmations and follow-ups.
  • Maintain customer records, pricing sheets, and product specifications.
  • Track order status from receipt to dispatch and update customers accordingly.

Production & Planning Coordination

  • Coordinate with the production team regarding order schedules and delivery commitments.
  • Monitor production status and ensure timely execution of customer orders.
  • Support planning activities by sharing order forecasts and customer requirements.

Documentation & Reporting

  • Prepare and maintain quotations, proforma invoices, sales orders, and other commercial documents related to sales activities.
  • Generate daily, weekly, and monthly MIS reports related to sales, dispatch, and inventory.
  • Maintain accurate records of customer communications and transactions.

Dispatch & Logistics Support

  • Coordinate with logistics and dispatch teams for timely shipment of materials.
  • Ensure dispatch documents such as E-way Bills, Invoices, Packing Lists, and Transport Documents are prepared accurately.
  • Track shipments and provide delivery updates to customers.

Inventory & ERP Management

  • Update and maintain data in ERP systems.
  • Monitor stock availability of finished goods.
  • Coordinate with stores and production teams regarding inventory requirements.

Customer Coordination

  • Handle customer queries related to orders, deliveries, product specifications, and documentation.
  • Maintain strong relationships with existing customers through regular follow-ups.
  • Support complaint resolution by coordinating with Quality and Production departments.
  • Payment Follow-ups against the invoices.

Frequently Asked Questions

Is the salary disclosed for the Backend Support Associate position at attero?
The salary for this Backend Support Associate role at attero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Backend Support Associate position at attero located?
This Backend Support Associate role at attero is based in Noida , UP, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Backend Support Associate role at attero full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Backend Support Associate role in the Plant Projects (AL & CU) department at attero.
Which team or department does the Backend Support Associate at attero belong to?
This Backend Support Associate position is part of the Plant Projects (AL & CU) department at attero. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Backend Support Associate position at attero?
Click the "Apply Now" button on this page. You will be redirected to attero's official application portal hosted on keka where you can submit your application directly.
When was the Backend Support Associate job at attero posted?
This Backend Support Associate position at attero was posted on Jul 14, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Backend Support Associate
attero
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