Pricing Manager
Datamark, Inc.
Back Office Supervisor - Customs Brokerage
Datamark, Inc.· Operations
About this role
DATAMARK is seeking detail-oriented Back Office Supervisor to support back-office operations related to customs processing activities. This role is responsible for reviewing, interpreting, and processing shipment documentation to ensure accuracy, compliance, and timely completion of work in alignment with client requirements and regulatory standards.
The Back Office Supervisor will oversee and assist customs clerks in the performance of their job duties.
Primary Responsibilities:
- Manages a team of assigned customs associates and ensures they comply with client requirements through documented procedures, work instructions, and business rules.
- Organizes and oversees the schedules and work of assigned associates.
- Conducts performance evaluations that are timely and constructive.
- Promptly requests approval from management for necessary staffing adjustments to meet daily productivity goals.
- Reviews work outputs by associates.
- Collects data and prepares reports on customer complaints and inquiries.
- Prepares monthly reports summarizing the assigned back office team’s performance.
- Identifies opportunities to update or improve back office procedures and makes recommendations to the Back Office Manager or other appropriate staff.
- High School Diploma or equivalent, Bachelor’s degree preferred
- Field Experience:
- At least 2 years of Customs experience.
- Position Experience:
- At least 1 year of experience in a supervisory role.
- Excellent leadership and mentoring skills
- Excellent written and verbal communication skills
- Extensive knowledge of customs procedures and principles
- Demonstrated analytical/problem-solving skills
- Excellent multi-tasking skills
- Excellent interpersonal skills
- Organized with attention to detail
- Ability to coach and mentor customs clerk associates
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary)
- Paid Time Off
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- $43,900.00 annual
Frequently Asked Questions
Is the salary disclosed for the Back Office Supervisor - Customs Brokerage position at Datamark, Inc.?
The salary for this Back Office Supervisor - Customs Brokerage role at Datamark, Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Back Office Supervisor - Customs Brokerage position at Datamark, Inc. located?
This Back Office Supervisor - Customs Brokerage role at Datamark, Inc. is based in El Paso, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Back Office Supervisor - Customs Brokerage role at Datamark, Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a Back Office Supervisor - Customs Brokerage role in the Operations department at Datamark, Inc..
Which team or department does the Back Office Supervisor - Customs Brokerage at Datamark, Inc. belong to?
This Back Office Supervisor - Customs Brokerage position is part of the Operations department at Datamark, Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Back Office Supervisor - Customs Brokerage position at Datamark, Inc.?
Click the "Apply Now" button on this page. You will be redirected to Datamark, Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Back Office Supervisor - Customs Brokerage job at Datamark, Inc. posted?
This Back Office Supervisor - Customs Brokerage position at Datamark, Inc. was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Back Office Supervisor - Customs Brokerage
Datamark, Inc.
You'll be redirected to Datamark, Inc.'s official application page on workable.