Babyzone Bristol Family Engagement Lead

babyzone· Delivery
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📍 Bristol, United Kingdom💰 GBP 13+

About this role

Babyzone Bristol Operations Officer

About Babyzone

At Babyzone, we believe that every child deserves a fair start in life, regardless of their background or circumstances. Our mission is to empower families and their children, from conception to age five, by providing access to high-quality early years learning opportunities that nurture the parent-child bond.  The need for support in early childhood development has never been more critical. Babyzone is a charity funded by foundations, philanthropists and trusts, including global venture builder Blenheim Chalcot.  We serve families who struggle to access support elsewhere - due to financial, geographic, or cultural barriers - by offering free, evidence-based classes and resources in premium, fully accessible community hubs. With eleven Babyzone Hubs already open across the UK, we’re thrilled to announce the launch of our twelfth Babyzone in Bristol!

Reporting to the Head of Babyzone, the Operations Officer is responsible for the smooth running of Babyzone delivery days. Their responsibilities will include set-up and operations, front-of-house duties, close-down duties, and additional duties as required. Operations officers will need qualities such as organisational skills, interpersonal communication, problem-solving and flexibility. 
 
Key responsibilities:
Set-up and operations 
  • Ensure optimal preparation of areas in 224 Youth Zone intended for sessions, including moving furniture, adjusting layout, and other necessary changes; 
  • Support class leaders with the set up and pack down of their equipment; 
  • Support the setup of exploratory play zones, projector feeds, and other elements to create a welcoming and functional environment; 
  • Ensure easy access to essential amenities like pram parking and baby-changing toilets.  
 
Front of house 
  • Provide a warm and supportive welcome for all families attending Babyzone; 
  • Explain Babyzone operations and important information to families; 
  • Capture family numbers and basic postcode data as families arrive; 
  • Act as a floating resource to ensure positive experiences for all attendees; 
  • Problem-solve any issues raised by families or class leaders during the day; 
  • Welcome external stakeholders for tours of Babyzone along with the Head of Babyzone. 
 
Close down 
  • Assist class leads in packing up all equipment used for exploratory play and classes; 
  • Return 224 Youth Zone areas to original setup; 
  • Ensure all rooms are cleared of any items from Babyzone activities; 
  • Report attendee numbers and any observations/issues to the Head of Babyzone. 
 
Additional duties  
  • Supervise and guide additional volunteers, apprentices, or support staff as necessary; 
  • Respond to and action reasonable requests from the Head of Babyzone; 
  • Collect quotes and case studies from parents based on a cadence set by Head of Babyzone. 
 
Safeguarding and compliance 
  • Complete all necessary safeguarding training in a timely fashion as directed by the Safeguarding Lead and Head of Babyzone (this is to be completed before starting your first day); 
  • Adhere to safeguarding policies, and maintain a culture of safety for children, families, and staff; 
  • Report any safeguarding concerns to the Head of Babyzone or Safeguarding Lead as soon as possible.  
  • Adhere to all Babyzone policies and procedures. 
 
Skills and technical competencies: 
  • Organisation 
  • Ability to coordinate multiple tasks efficiently and ensure smooth operations. 
  • Interpersonal skills 
  • Strong communication skills to engage positively with families, class leaders, and other stakeholders. 
  • Problem-solving 
  • Ability to respond effectively to any issues that arise, ensuring a positive experience for all attendees. 
  • Flexibility 
  • Willingness to adapt to changing needs and undertake additional duties as required. 
  • Value alignment: 
  • A passion for the Babyzone mission and a commitment to making a positive impact in the community. 

Role Details:

  • Salary: £13.45 per hour (Real Living Wage)
  • Contract: Part-time, permanent, term-time only
  • Hours: Fridays, term-time only (8:15am - 3:00pm)
  • Location: Babyzone Hub Bristol at 224 Youth Zone (BS4 1GQ)
  • Start Date: August/September 2026 (Babyzone Bristol officially opens in Sept. 2026)
 

Benefits:

  • 33 days annual leave including bank holidays (pro-rated)
  • Flexible working pattern to suit your lifestyle
  • Matched pension contributions (if eligible)
  • A supportive and inclusive working culture
  • Be part of a national network making a real difference

Frequently Asked Questions

What is the salary for the Babyzone Bristol Family Engagement Lead role at babyzone?
The listed salary for this Babyzone Bristol Family Engagement Lead position at babyzone is GBP 13+. This is an full-time role.
Where is the Babyzone Bristol Family Engagement Lead position at babyzone located?
This Babyzone Bristol Family Engagement Lead role at babyzone is based in Bristol, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Babyzone Bristol Family Engagement Lead at babyzone belong to?
This Babyzone Bristol Family Engagement Lead position is part of the Delivery department at babyzone. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Babyzone Bristol Family Engagement Lead position at babyzone?
Click the "Apply Now" button on this page. You will be redirected to babyzone's official application portal hosted on greenhouse where you can submit your application directly.
When was the Babyzone Bristol Family Engagement Lead job at babyzone posted?
This Babyzone Bristol Family Engagement Lead position at babyzone was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Babyzone Bristol Family Engagement Lead
babyzone · 💰 GBP 13+
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