Awake Overnight Residential Counselor (Mental Health Services)

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📍 Lowell, MA, USPART TIME💰 USD 20–20/yr

About this role

Overview

As a Safe Haven Awake Overnight Counselor, you will provide support to and engage Safe Haven residents in a welcoming and comfortable setting, designed as a safe, low-demand alternative to the streets or shelters for people with significant histories of homelessness and psychiatric conditions, sometimes with substance misuse. You will meet residents' needs for privacy and safety, and gradually encourage their participation in working on their self-defined needs for income/benefits, finding permanent housing, addressing health issues, and building social support.

Additional responsibilities include nightly cleaning and filing.

Together with staff and residents, the Safe Haven Awake Overnight Counselor foster a place of mutual respect, support, caring and collaboration; where safety, health, and learning are paramount and attaining permanent housing is the goal.

 

Keywords: rehabilitation, social counselor, social worker, provider, support staff, social services provider, counselor, mental health, psychiatric, social services, mentor, counseling, social work, group home, DSP, Direct Care, psychology, mental illness, mental health, psychiatric, outreach worker, outreach services, community based, human services, nonprofit, crisis, trauma, advocacy, recovery, VinfenRC, VinfenAON

Responsibilities

Job Duties and Responsibilities:  The essential job duties/responsibilities of the position include but are not limited to the information listed below: •Create and maintain a culture of safety and welcome for residents of a Safe Haven transitional housing program.•Maintain low-demand, no/low barrier philosophy and culture within Safe Haven.•Develop and enhance trusting relationships with residents. Skillfully and gently engage residents to learn from them about the barriers they’ve faced to their goals.•Encourage collaboration, mutual support, respect, and social interaction between residents.•Encourage and help residents to assess their needs and wants, and develop person-centered Individualized Action Plan to address them.•Consistently offer, but do not require, residents to accept support and treatment services.•Provide skills training and support to residents.•Provide transportation to residents, as necessary.•Assess residents’ physical and emotional status, and report changes to Program Director.•Maintain required records for residents, as assigned.•Refer residents to community-based services for mental health, substance use, healthcare, income/benefits, housing, legal help, peer support, education, and job training.•Store, administer, document, dispose, and arrange packaging of medication for clients. Provide support and training to clients to help them manage their medications as needed.•Help provide requested/required information to the Department of Mental Health on the process and outcomes of Safe Haven services for residents.•Help orient new staff and residents.•Participate in all mandated training and staff meetings.•Help maintain a safe, comfortable and clean residence at all times. This may include general housekeeping, cooking, lawn mowing, snow shoveling, and garbage removal.•Support adherence to all regulations and requirements; including Vinfen’s Safe Haven policies and procedures, safe work practices, workers’ compensation, universal precautions, and exposure control.•Access on-call and complete incident documentation, as needed.• Provide physical intervention and/or first aid in the event of medical emergency. Serve as a reporter to the Disabled Persons Protections Commission, if necessary.• Perform other related duties, as required.

 

About Vinfen

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

 

 

About Us:

 

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.

 

My Job. My Community. My Vinfen.

 

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

 

Qualifications

High school diploma or equivalent is required; Bachelor's degree preferred. In some cases, experience may be substituted for academic training.

  • CPR is required within two weeks of hire
  • First Aid is required within two weeks of hire
  • Psychiatric Rehabilitation Division New Employee Training courses are required, excluding MAP
  • Crisis Intervention/Staff Safety and Infectious Diseases are required within six months of hire
  • All applicants must be at least 21 years of age and have a current, valid, US drivers' license for at least 6 months.
  • Other trainings, as assigned
Knowledge and Skills: •Strong commitments to the right and ability of clients to live, work, have meaningful relationships and receive the resources and supports needed in their community•Skills and competence to establish supportive trusting relationships with residents•Knowledge of psychiatric rehabilitation values and principles•Knowledge and use of engagement, empowerment, and advocacy techniques•Knowledge and use of different communication styles•Knowledge of participatory planning and consensus building techniques•Knowledge of trauma informed, person centered, and culturally competent services•Knowledge of required household management skills•Knowledge of psychiatric and medical medications•Knowledge of community resources available to clients including, but not limited to, medical and psychiatric care and substance use services•Knowledge of tenant rights, subsidies, and resources available for housing•Knowledge of safety and risk protocols•Knowledge of employment services and supports•Knowledge of crisis intervention techniques•Sensitivity to cultural, religious, racial, disability, trauma, and gender issues•Ability to demonstrate participatory, collaborative, and teaching skills•Ability to work independently and as part of a team  Typical Requirements: Applicants with one or more years of experience and/or training in a related field will be given preference for employment.  Preferred /Required Education: A high school diploma or equivalent is required; Bachelor’s degree preferred. In some cases, experience may be substituted for academic training.  Driving Requirements: Driving is a requirement for this position using either a Vinfen van or personal vehicle. - If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.  Physical Effort: Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist clients with tasks of daily living. Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand, and move around the facility. Ability to speak, hear, and communicate with clients, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.  Required Certifications: CPR is required within two weeks of hire First Aid is required within two weeks of hirePsychiatric Rehabilitation Division New Employee Training courses are required, excluding MAP Crisis Intervention/Staff Safety and Infectious Diseases are required within six months of hire Other trainings, as assigned

 

Pay Range

USD $20.00 - USD $20.00 /Hr.

Frequently Asked Questions

What is the salary for the Awake Overnight Residential Counselor (Mental Health Services) role at vinfen?
The listed salary for this Awake Overnight Residential Counselor (Mental Health Services) position at vinfen is USD 20–20/yr. This is an PART TIME role.
Where is the Awake Overnight Residential Counselor (Mental Health Services) position at vinfen located?
This Awake Overnight Residential Counselor (Mental Health Services) role at vinfen is based in Lowell, MA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Awake Overnight Residential Counselor (Mental Health Services) role at vinfen full-time or part-time?
This is listed as a PART TIME position. It is posted as a Awake Overnight Residential Counselor (Mental Health Services) role at vinfen.
How do I apply for the Awake Overnight Residential Counselor (Mental Health Services) position at vinfen?
Click the "Apply Now" button on this page. You will be redirected to vinfen's official application portal hosted on icims where you can submit your application directly.
When was the Awake Overnight Residential Counselor (Mental Health Services) job at vinfen posted?
This Awake Overnight Residential Counselor (Mental Health Services) position at vinfen was posted on Jun 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Awake Overnight Residential Counselor (Mental Health Services)
vinfen · 💰 USD 20–20/yr
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