AV Supervisor

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With  touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

• Review event orders (BEOs) and plan the AV set-up, equipment and timing with the Events team
• Install, test and operate sound systems, microphones, projectors, LED screens, video walls, stage lighting and video conferencing
• Attend pre-event briefings, rehearsals and sound checks; stay on stand-by during events to resolve issues immediately
• Operate audio mixers, lighting consoles and presentation switchers during live events
• Support hybrid and virtual meetings: streaming, cameras, laptops, clicker and connection issues for presenters
• Maintain background music, paging and AV systems in restaurants, bars, pool, beach, spa and public areas
• Dismantle, check, clean and correctly store all equipment after each event
• Run preventive maintenance on AV equipment and keep an up-to-date inventory, reporting losses or damage
• Coordinate with external AV suppliers and contractors and supervise their work on property
• Advise clients and the Events team on suitable technical solutions and support upselling of AV packages
• Log all work orders and incidents in the maintenance system
• Follow electrical safety, cable management, working-at-height and Accor Health & Safety standards
• Keep up to date with new AV technology and propose improvements to equipment and processes

Qualifications

• Diploma or technical certificate in electronics, audio-visual, sound engineering or a related field
• Minimum 2–3 years' AV experience in a 5-star hotel, convention venue or event production company
• Hands-on knowledge of digital mixers, wireless microphones, projection, LED screens, lighting and video conferencing platforms
• Good understanding of signal flow, networking basics and AV control systems (e.g. Crestron, Extron) an advantage
• Good spoken and written English; Arabic or French an advantage
• Valid UAE driving licence an advantage

Additional Information