Authorization Specialist - (FDC)

Overview

Join our team and play a vital role in helping patients receive the diagnostic imaging services they need. As an Authorization Specialist, you will serve as a key liaison between patients, providers, and insurance companies to ensure timely approval of important imaging procedures such as MRIs, CT scans, and ultrasounds.

In this position, you'll use your attention to detail, problem-solving skills, and knowledge of insurance processes to navigate prior authorizations, coordinate with healthcare providers, and help remove barriers to patient care. Your work directly supports a smooth patient experience while ensuring the clinic can provide timely, high-quality diagnostic services.

If you enjoy working in a fast-paced healthcare environment, collaborating with clinical teams, and making a meaningful impact behind the scenes, we'd love to hear from you.

Responsibilities: 

• Manage the authorization phase of Radiology patient encounter, verify with insurance via phone or online if pre-authorization is required for Radiology diagnostic testing. This duty is performed daily, about 50% of the time.
• Able to use information provided in EMR system to complete the clinical information requirements for authorization. This duty is performed daily, about 10% of the time.
• Works closely with referring physician office when an authorization request requires more detailed clinical information to support the required procedure. This duty is performed daily, about 10% of the time.
• The Authorization Specialist will make requests for peer to peer reviews as necessary to obtain authorizations and approvals on testing.

Qualifications: 

• High school diploma or GED
• 12 – 18 months related experience and/or training

About Fayetteville Diagnostic Clinic  Fayetteville Diagnostic Clinic is a physician-owned practice who encourages teamwork and collaboration, increasing efficiency in care, and ensuring patients receive a positive health care experience. To provide a convenient patient health experience, we offer internal medicine, medical specialists, and diagnostic services in one central location. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent, physician-owned healthcare organization offering family medicine, pediatrics, women’s health, and a wide range of specialty and advanced services. As a physician-owned practice, MANA prioritizes compassionate, high-quality patient care while maintaining a personal, patient-centered clinic environment. Our team works together to manage healthcare efficiently, support excellent patient outcomes, and provide comprehensive care. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

Benefits We Offer:At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

Comprehensive Benefits –

      -Medical Insurance

      -Vision Insurance

      -Dental Insurance

      -HSA or FSA options with medical insurance

      -Voluntary Aflac Accident and Critical Illness

      -Employer paid life, long-term & short-term disability benefits

      -401(K) match and profit sharing

      -Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

      -Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!

      - One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

• Manage the authorization phase of Radiology patient encounter, verify with insurance via phone or online if pre-authorization is required for Radiology diagnostic testing. This duty is performed daily, about 50% of the time.
• Able to use information provided in EMR system to complete the clinical information requirements for authorization. This duty is performed daily, about 10% of the time.
• Works closely with referring physician office when an authorization request requires more detailed clinical information to support the required procedure. This duty is performed daily, about 10% of the time.
• The Authorization Specialist will make requests for peer to peer reviews as necessary to obtain authorizations and approvals on testing.

Qualifications

• High school diploma or GED
• 12 – 18 months related experience and/or training