Auditor Team Leader (CSCA)

Company Description

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data. What sets us apart is our unique culture.

Our 5,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.

We are committed to sustainability and responsible business practices, and we are seeking an experienced Auditor Team Leader to join our international and dynamic team.

Job Description

• Manage the Audit Team to achieve operational excellence, quality standards, and business objectives.
• Act as the primary bridge between the Management Team and the Audit Team, ensuring effective two-way communication, alignment on priorities, and timely resolution of operational challenges.
• Drive team performance through KPI management, regular coaching, performance reviews, and continuous improvement initiatives.
• Conduct onsite audits when required, particularly for key clients, complex projects, high-risk suppliers, or to support team capability and quality assurance.
• Monitor audit quality and consistency by reviewing audit performance, participating in witness audits, and providing technical guidance and coaching to auditors.
• Plan and optimize auditor allocation to ensure balanced workloads and the right expertise for each project.
• Recruit, onboard, develop, and assess team members based on technical competency, performance, and potential.
• Deliver technical training and ensure auditors remain qualified and compliant with client requirements and audit schemes (APSCA - CSCA level III, amfori BSCI, Sedex, ISO, etc.).
• Ensure audit operations comply with QIMA standards, client expectations, and applicable compliance frameworks.
• Investigate internal and external quality issues, identify root causes, and drive corrective and preventive actions (CAPA).
• Support pre-audit discussions, client meetings, and strategic audit programs by providing technical expertise and representing the Audit Team.

Qualifications

In order to succeed in this role, you should have:

• 7+ years of experience in auditing, quality assurance, compliance, or related fields, including at least 3 years in a people management or team leadership role.
• Demonstrated experience leading and developing teams, managing performance, and driving operational excellence.
• Strong knowledge of ISO standards, Quality Management Systems (QMS), supplier audits, compliance frameworks, and social/commercial audit programs.
• Solid experience in resource planning, stakeholder management, conflict resolution, and cross-functional collaboration.
• Strong analytical and problem-solving skills with the ability to identify operational challenges and implement effective solutions.
• Excellent communication, coaching, and influencing skills with the ability to engage stakeholders at all levels.
• Resilient, adaptable, and able to thrive in a fast-paced, dynamic environment.
• Professional English communication skills, both written and verbal.
• Willingness to travel as required.

Additional Information

If you fit this position, we’d love to hear from you! Send your resume to anna.nguyen@qima.com or Zalo/Whatsapp: +84 917 043 302.