International Legal Support Specialist
abclegalservices
Attorney Performance Specialist
abclegalservices· Performance (Docketly)
About this role
About Docketly:
Docketly, sister company to ABC Legal Services, is a growing company in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and safe. By combining our own software with a nationwide network of attorneys, we have redefined the what’s possible for the legal services industry.
Job Overview:
The Legal Performance Specialist will ensure that all hearing reports submitted by attorneys are reviewed for accuracy and completeness, with any discrepancies identified and resolved prior to publication. Will handle all attorney performance issues that arise such as Failure to Appears (FTA's), complaints, or sanctions to ensure that our attorney pool is best in class.
Key Responsibilities:
- Handles difficult or complicated attorney tickets, issues or complaints with appropriate documentation and resolution. Follows up with client should the issue affect them
- Investigates inquiries regarding hearing report results, attorney performance and attorney history
- Manages various performance widgets to ensure timely resolution of compliance tasks
- Process and manage FTA's and Filtered attorneys; use trends and information gained to identify training needs and remediation
- Monitor Learning Management System for attorneys
- Assists with attorney services (calls, chats, tickets, emails, etc. from attorneys)
- Follows good customer service standards in all aspects of the job
- Identifies and suggests ideas for improving system and processes
- Attends weekly team meetings. Prepares and participates as appropriate
- Attorney training regarding our platform
- Performs other duties as assigned
Qualifications:
- Ability to plan, multi-task and manage time effectively
- Must have excellent verbal and written communication skills
- Solid computer skills
Preferred
- AI Experience
- Legal Experience
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Starting Pay: $20.00 -20.00 per hour
Schedule: Full-time Onsite, Monday through Friday, 8:00am to 4:30pm MST
Application Closing Date: October 15, 2026, 11:59 PM MST
Frequently Asked Questions
What is the salary for the Attorney Performance Specialist role at abclegalservices?
The listed salary for this Attorney Performance Specialist position at abclegalservices is USD 20–20. This is an full-time role.
Where is the Attorney Performance Specialist position at abclegalservices located?
This Attorney Performance Specialist role at abclegalservices is based in Longmont, Co. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Attorney Performance Specialist at abclegalservices belong to?
This Attorney Performance Specialist position is part of the Performance (Docketly) department at abclegalservices. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Attorney Performance Specialist position at abclegalservices?
Click the "Apply Now" button on this page. You will be redirected to abclegalservices's official application portal hosted on greenhouse where you can submit your application directly.
When was the Attorney Performance Specialist job at abclegalservices posted?
This Attorney Performance Specialist position at abclegalservices was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Attorney Performance Specialist
abclegalservices · 💰 USD 20–20
You'll be redirected to abclegalservices's official application page on Greenhouse.