Director F&B Beverage - Emirates Wolgan Valley, a Ritz-Carlton Lodge
Marriott US and Can Campus
At Your Service- Executive
About this role
POSITION SUMMARY
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.
Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Frequently Asked Questions
Is the salary disclosed for the At Your Service- Executive position at Marriott US and Can Campus?
The salary for this At Your Service- Executive role at Marriott US and Can Campus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the At Your Service- Executive position at Marriott US and Can Campus located?
This At Your Service- Executive role at Marriott US and Can Campus is based in Ghaziabad, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the At Your Service- Executive role at Marriott US and Can Campus full-time or part-time?
This is listed as a Full time position. It is posted as a At Your Service- Executive role at Marriott US and Can Campus.
How do I apply for the At Your Service- Executive position at Marriott US and Can Campus?
Click the "Apply Now" button on this page. You will be redirected to Marriott US and Can Campus's official application portal hosted on oraclecloud where you can submit your application directly.
When was the At Your Service- Executive job at Marriott US and Can Campus posted?
This At Your Service- Executive position at Marriott US and Can Campus was posted on Sep 19, 2026. Apply as soon as possible — early applications are often reviewed first.
At Your Service- Executive
Marriott US and Can Campus
You'll be redirected to Marriott US and Can Campus's official application page on oraclecloud.