Associate Test Lead
QualityKiosk Technologies
Associate Test Lead
About this role
7 to 8 years of dedicated ServiceNow platform experience to lead the architecture, implementation, and optimization of IT Operations Management (ITOM) and Configuration Management Database (CMDB) modules.
Core Responsibilities
• ITOM & CMDB Architecture: Lead the configuration, implementation, and maintenance of ServiceNow Discovery, Service Mapping, and Event Management across cloud and on-premise infrastructure.
• CMDB Health & Governance: Design, build, and optimize the Configuration Management Database (CMDB) health dashboards, data certification schedules, and reconciliation rules to ensure data accuracy and compliance.
• Observability Integrations: Architect, build, and maintain deep bi-directional integrations between ServiceNow ITOM and third-party observability/monitoring platforms (e.g., Dynatrace, Datadog, Splunk, New Relic, AppDynamics, Grafana).
• Event Management Automation: Configure event rules, correlation rules, alert profiles, and automated remediation workflows (via Flow Designer/IntegrationHub) to translate system alerts into actionable incidents.
• Custom Code & Scripting: Write advanced, highly efficient JavaScript, Script Includes, Business Rules, UI Actions, and custom patterns for complex discovery and integration scenarios.
• Platform Security & Compliance: Manage Access Control Lists (ACLs), secure credential configurations within the MID Server architecture, and enforce platform development best practices.
• Technical Leadership: Act as the subject matter expert (SME) during architecture reviews, mentor junior developers, and translate complex business requirements into scalable technical solutions.
Required Skills & Qualifications
• Experience: 7 to 8 years of core hands-on development and implementation experience within the ServiceNow platform.
• ITOM/CMDB Expertise: Proven track record of successfully delivering end-to-end ServiceNow ITOM implementations, with deep mastery over Service Mapping, Discovery, Event Management, and the C
Frequently Asked Questions
Is the salary disclosed for the Associate Test Lead position at QualityKiosk Technologies?
The salary for this Associate Test Lead role at QualityKiosk Technologies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Test Lead position at QualityKiosk Technologies located?
This Associate Test Lead role at QualityKiosk Technologies is based in Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Test Lead role at QualityKiosk Technologies full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Associate Test Lead role at QualityKiosk Technologies.
How do I apply for the Associate Test Lead position at QualityKiosk Technologies?
Click the "Apply Now" button on this page. You will be redirected to QualityKiosk Technologies's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Associate Test Lead job at QualityKiosk Technologies posted?
This Associate Test Lead position at QualityKiosk Technologies was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Test Lead
QualityKiosk Technologies
You'll be redirected to QualityKiosk Technologies's official application page on peoplestrong.