Nurse Practitioner
strivehealth
Associate, Support
strivehealth· IT & Security
About this role
How You’ll Make An Impact
At Strive Health, patients come first. We’re on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey.
Our work reduces emergency visits, improves outcomes, and helps patients live fuller lives. You’ll work alongside passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.
If you’re looking for meaningful work where your contributions truly matter, you’ll feel right at home at Strive!
Benefits & Perks
- Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
- Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
- Financial & Retirement Support – Competitive compensation with a performance-based bonus program, 401k with employer match, and financial wellness resources.
- Time Off & Leave – Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
- Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.
To learn more about our offerings, click here.
What You’ll Do
- Own complex support requests and incidents end to end in Freshservice, from triage and prioritization through resolution, communication, documentation, and closure.
- Maintain accurate ticket data and SLA adherence.
- Serve as an escalation point for issues that require deeper troubleshooting or cross functional coordination for our various toolings(Hardware, software, identity management, telephony etc).
- Create and maintain Freshservice workflows, forms and automations.
- Identify recurring problems and lead support process improvements through root-cause analysis, knowledge articles, automation, request form enhancements, and clear, repeatable operating procedures.
Qualifications
Minimum:
- High school diploma or GED equivalent.
- 2+ years combined of related education, certification, or work experience.
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
- Efficient and reliable transportation, including an active driver's license, allowing for travel across an assigned region to meet business needs.
- Ability to travel and be on-site to meet business needs.
Preferred:
- Associate/bachelor’s degree in relevant field(Information Technology/Computer Science)or relevant on the job experience.
- Experience supporting Windows and macOS endpoints in a cloud first enterprise environment.
- Relevant experience with Microsoft 365, Entra ID, Intune, endpoint management, Freshservice, and telephony platforms such as Genesys.
- Experience with Azure Automation, Powershell, or other languages typically used in automation.
About You
- A proactive, higher level mindset that looks beyond resolving individual tickets to identify recurring issues, automation opportunities, and process improvements.
- Experience mentoring or coaching peers, sharing technical knowledge, and strengthening team capabilities through documentation and knowledge transfer.
- Relevant experience in a rapidly changing healthcare or regulated environment.
Annual Salary Range: $66,500 - $77,000. This position is also eligible for a target annual bonus of 5%
Final compensation will be determined based on location, experience, and qualifications.
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.
Frequently Asked Questions
What is the salary for the Associate, Support role at strivehealth?
The listed salary for this Associate, Support position at strivehealth is USD 67K–77K. This is an full-time role.
Where is the Associate, Support position at strivehealth located?
This Associate, Support role at strivehealth is based in Denver, CO. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Associate, Support at strivehealth belong to?
This Associate, Support position is part of the IT & Security department at strivehealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate, Support position at strivehealth?
Click the "Apply Now" button on this page. You will be redirected to strivehealth's official application portal hosted on greenhouse where you can submit your application directly.
When was the Associate, Support job at strivehealth posted?
This Associate, Support position at strivehealth was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate, Support
strivehealth · 💰 USD 67K–77K
You'll be redirected to strivehealth's official application page on Greenhouse.