Associate, Specialist, SRE Engineer, Site Reliability Engineering

Business Function

The Release & Deployment Team plays a critical role in safeguarding production stability by governing and executing approved production and pre-production changes. The team ensures that all manual deployments, configuration updates, and privileged access activities are executed in accordance with approved change governance, security controls, and regulatory requirements.

Roles & Responsibilities

• Manage and resolve day-to-day Business As Usual (BAU) operational issues to ensure system stability, reliability, and performance.
• Provide comprehensive testing application support utilizing platforms such as Performance Center, UFT, Delphix , Jenkins and other inhouse testing tools like SV Genie , Apiq, TAS, SLFW etc.
• Collaborate and interact directly with users to troubleshoot technical issues, gather feedback, and deliver effective support solutions.
• Develop and maintain automation scripts using Java, Python, Groovy, and Shell to eliminate manual toil and optimize operational workflows.
• Leverage AI technologies and tools, including Co-pilot and DBS GPT, on daily tasks to drive efficiency and innovation in SRE practices.
• Monitor system health, perform root cause analysis, and implement proactive measures to prevent service disruptions.

Requirements

• Experience in Site Reliability Engineering (SRE), system administration, or production support.
• Proficiency in automation and scripting using Java, Python, Groovy, and Shell.
• Hands-on experience with testing and deployment support tools, specifically Performance Center, UFT, Delphix, and Jenkins.
• Strong interpersonal skills with a proven track record of successful user interaction and stakeholder collaboration.
• Solid understanding and insights into emerging AI technologies and their practical application in technology operations.
• Familiarity with utilizing AI-assisted productivity tools (such as Co-pilot and GPT-based applications) in daily workflows.
• Strong analytical and problem-solving capabilities to handle BAU challenges effectively in a fast-paced environment.

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