Associate Software Application Engineer – Dynamics 365 Support

unisys· 546 Unisys Hungary - UGS
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📍 Budapest, HungaryFull time

About this role

What success looks like in this role:

Join our Dynamics 365 Support team and help ensure the smooth operation of Dynamics 365, Power Platform, and Azure-hosted applications. This role is ideal for someone with 1–2 years of experience who is looking to build technical expertise in enterprise application support while working in a collaborative environment.

Key Responsibilities

  • Provide support for Dynamics 365 Commerce, CRM, and Case Management applications.

  • Investigate and resolve incidents using established SOPs and knowledge articles.

  • Manage and update tickets in ServiceNow or a similar ITSM tool.

  • Collect logs, screenshots, and diagnostic information for troubleshooting and escalations.

  • Support application validation across Production, Test, and Acceptance environments.

  • Contribute to knowledge management by identifying documentation improvements.

  • Maintain clear communication through tickets, handovers, and status updates.

You will be successful in this role if you have:

  • 1–2 years of experience with Dynamics 365 (Commerce, CRM, or Case Management).

  • Exposure to Power Apps and basic understanding of Power BI.

  • Experience with incident management and ServiceNow or a similar ITSM platform.

  • Familiarity with Azure environments and support processes.

  • Experience using Confluence, Jira, or other knowledge management tools.

  • Strong problem-solving, communication, and organizational skills.

  • ITIL v4 or v5 certification required.

What do we offer?

  • Hybrid working is supported

  • Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours

  • Home office allowance

  • Private Health Insurance Generali Premium Package provided for all Unisys associates after 6-months tenure

  • Last and foremost, a great team, also a lot of learning and training opportunities

#LI-KB2

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.

Frequently Asked Questions

Is the salary disclosed for the Associate Software Application Engineer – Dynamics 365 Support position at unisys?
The salary for this Associate Software Application Engineer – Dynamics 365 Support role at unisys is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Software Application Engineer – Dynamics 365 Support position at unisys located?
This Associate Software Application Engineer – Dynamics 365 Support role at unisys is based in Budapest, Hungary. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Software Application Engineer – Dynamics 365 Support role at unisys full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Software Application Engineer – Dynamics 365 Support role in the 546 Unisys Hungary - UGS department at unisys.
Which team or department does the Associate Software Application Engineer – Dynamics 365 Support at unisys belong to?
This Associate Software Application Engineer – Dynamics 365 Support position is part of the 546 Unisys Hungary - UGS department at unisys. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate Software Application Engineer – Dynamics 365 Support position at unisys?
Click the "Apply Now" button on this page. You will be redirected to unisys's official application portal hosted on workday where you can submit your application directly.
When was the Associate Software Application Engineer – Dynamics 365 Support job at unisys posted?
This Associate Software Application Engineer – Dynamics 365 Support position at unisys was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Software Application Engineer – Dynamics 365 Support
unisys
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