Associate, Sales Renewals - Bilingual
cnx· Concentrix Costa Rica SA (CR)
About this role
Job Title:
Associate, Sales Renewals - BilingualJob Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.You will:
- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide an accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage a high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
You have:
- Fluent in English (B2 required) – verbal and written communication.
- 1.5+ years of experience in a sales support, renewals, customer success, or account management role.
- High school diploma, mandatory
- Availability to work a hybrid modality.
- Strong organizational and time-management skills with attention to detail.
- Experience working with Salesforce or similar CRM tools.
- Experience managing sales forecasting
- Excellent interpersonal and negotiation skills.
- Comfortable working in a fast-paced, target-driven environment.
- Prior success in the achievement of personal and team sales quota/goals.
- Excellent knowledge of MS Office programs
Preferred Qualifications:
- Experience supporting SaaS, cloud, or technology solutions.
- Background in B2B client-facing roles.
Location:
CRI Work-at-HomeLanguage Requirements:
English (Required), Spanish (Required)Time Type:
Full timeFrequently Asked Questions
Is the salary disclosed for the Associate, Sales Renewals - Bilingual position at cnx?
The salary for this Associate, Sales Renewals - Bilingual role at cnx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate, Sales Renewals - Bilingual position at cnx located?
This Associate, Sales Renewals - Bilingual role at cnx is based in CRI San Jose - Jacks, CRI Work-at-Home. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate, Sales Renewals - Bilingual role at cnx full-time or part-time?
This is listed as a Full time position. It is posted as a Associate, Sales Renewals - Bilingual role in the Concentrix Costa Rica SA (CR) department at cnx.
Which team or department does the Associate, Sales Renewals - Bilingual at cnx belong to?
This Associate, Sales Renewals - Bilingual position is part of the Concentrix Costa Rica SA (CR) department at cnx. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate, Sales Renewals - Bilingual position at cnx?
Click the "Apply Now" button on this page. You will be redirected to cnx's official application portal hosted on workday where you can submit your application directly.
When was the Associate, Sales Renewals - Bilingual job at cnx posted?
This Associate, Sales Renewals - Bilingual position at cnx was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate, Sales Renewals - Bilingual
cnx
You'll be redirected to cnx's official application page on Workday.