Associate, Sales Development - Bilingual

Job Title:

Associate, Sales Development - Bilingual

Job Description

The role for Associate, Sales Development - Bilingual is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.

You will:

• Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.
• Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.
• Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.
• Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.
• Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.
• Document all relevant prospect and customer interactions on CRM (Salesforce).
• Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.
• Review and report daily, monthly and quarterly metrics to help achieve sales goals.
• Provide accurate customer success to Managers in a clear and concise way.
• Partner with colleagues to facilitate best-practice sharing and continual learning.

You have:

• Must have - 3+ years of overall professional experience
• Must have - 1.5+ years of work experience in B2B sales, consultative sales in a target driven environment or account management (ideally within a large tech and/or advertising organization)
• Ideally, this experience will have been gained in a new business, customer acquisitions environment.
• Experience in cold calling, lead generation and lead qualification.
• Fluency language requirements (B2+) English.
• Highschool diploma, minimum.
• Salesforce experience or similar CRM tools.
• Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.
• Marketing knowledge gained in a professional or educational setting.
• An ability to think creatively and react quickly to tailor messaging to different conversations.
• Strong time-management skills and the ability to work independently.
• Comfortable in a constantly changing fast paces start-up environment.
• Confident using technology and speaking on the phone and zoom meetings.
• Proven ability to influence others and create a sense of urgency.

Location:

Costa Rica- San Jose

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time