Senior Associate - Accounts Payables
sutherland
Associate - Sales and Support Customer Care (Japanese Speaker)
About this role
Company Description
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
Customer Service Consultants in this role get to:
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Maintains customer records by updating account information.
• Exemplary communication skills and customer-oriented approach
• Ability to present, persuade and communicate effectively
• Excellent knowledge of computer
Qualifications
Our most successful candidates will have:
- High school diploma or GED
Japanese Speaking with Kanji writing skill
Both native & non native are welcomed
Non Native should have N1 or N2 certification
Candidates with e commerce experience will be an advantage
Candidates with English communication skill is welcomed but not mandatory
Additional Information
Work mode/day/time
• Mode: Work from Office (Level 1, Tower 6, Avenue 5, The Horizon, Bangsar South, Kuala Lumpur, Malaysia)
• Day: By rotation including weekends (5 working days, 2 days off)
• Time: 6am – 12pm operating hours shift (Will be having a few shifts in between, 40 working hours per week)
Frequently Asked Questions
Is the salary disclosed for the Associate - Sales and Support Customer Care (Japanese Speaker) position at sutherland?
The salary for this Associate - Sales and Support Customer Care (Japanese Speaker) role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate - Sales and Support Customer Care (Japanese Speaker) position at sutherland located?
This Associate - Sales and Support Customer Care (Japanese Speaker) role at sutherland is based in //14, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, //14, Malaysia, my. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate - Sales and Support Customer Care (Japanese Speaker) role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Associate - Sales and Support Customer Care (Japanese Speaker) role at sutherland.
How do I apply for the Associate - Sales and Support Customer Care (Japanese Speaker) position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Associate - Sales and Support Customer Care (Japanese Speaker) job at sutherland posted?
This Associate - Sales and Support Customer Care (Japanese Speaker) position at sutherland was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate - Sales and Support Customer Care (Japanese Speaker)
sutherland
You'll be redirected to sutherland's official application page on SmartRecruiters.