Associate Representative, Customer Service and Support

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📍 Colombo, Western, Sri LankaFull time

About this role

Responsible for ensuring that customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. Work collaboratively with other teams and stakeholders, including external vendors, to meet customer expectations and ensure compliance with regulatory requirements and company policies.

Coordinate with international customers, manufacturers and service 
partners to ensure smooth cargo flow from origin to destination.
Plan shipments effectively to optimize container and equipment 
utilization.
Meet operational KPIs aligned with global performance standards.

Degree or Diploma in Logistics or Supply Chain Management. 

Proficiency in MS Office and general computer applications. 

Minimum 1 year of relevant work experience. Good command of English Language. Familiar with PC applications and MS Office tools. School leavers with a Mathematics or Commerce background are encouraged to apply. 

Strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment

Frequently Asked Questions

Is the salary disclosed for the Associate Representative, Customer Service and Support position at APLL?
The salary for this Associate Representative, Customer Service and Support role at APLL is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Representative, Customer Service and Support position at APLL located?
This Associate Representative, Customer Service and Support role at APLL is based in Colombo, Western, Sri Lanka. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Representative, Customer Service and Support role at APLL full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Representative, Customer Service and Support role at APLL.
How do I apply for the Associate Representative, Customer Service and Support position at APLL?
Click the "Apply Now" button on this page. You will be redirected to APLL's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Associate Representative, Customer Service and Support job at APLL posted?
This Associate Representative, Customer Service and Support position at APLL was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Representative, Customer Service and Support
APLL
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