Associate, Quality Services, QS, Alexa Tech Support
Amazon· Operations, IT, & Support Engineering
About this role
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.
Roles & Responsibilities:
- Gain understanding of the application test procedures and how to use applicable software and tools.
- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed
- Understand any changes in test instructions related to their assigned work
- Follow defined processes to perform assigned work
Key job responsibilities
- Gain understanding of the application test procedures and how to use applicable software and tools.
- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed
- Understand any changes in test instructions related to their assigned work
- Follow defined processes to perform assigned work
About the team
“Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services.
We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios.
Roles & Responsibilities:
- Gain understanding of the application test procedures and how to use applicable software and tools.
- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed
- Understand any changes in test instructions related to their assigned work
- Follow defined processes to perform assigned work
Key job responsibilities
- Gain understanding of the application test procedures and how to use applicable software and tools.
- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed
- Understand any changes in test instructions related to their assigned work
- Follow defined processes to perform assigned work
About the team
“Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services.
We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios.
Basic qualifications
- Bachelor's degree
- Knowledge of QA methodology and tools
Preferred qualifications
- Experience with testing consumer devices
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Frequently Asked Questions
Is the salary disclosed for the Associate, Quality Services, QS, Alexa Tech Support position at Amazon?
The salary for this Associate, Quality Services, QS, Alexa Tech Support role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate, Quality Services, QS, Alexa Tech Support position at Amazon located?
This Associate, Quality Services, QS, Alexa Tech Support role at Amazon is based in Chennai, Tamil Nadu, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate, Quality Services, QS, Alexa Tech Support role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Associate, Quality Services, QS, Alexa Tech Support role in the Operations, IT, & Support Engineering department at Amazon.
Which team or department does the Associate, Quality Services, QS, Alexa Tech Support at Amazon belong to?
This Associate, Quality Services, QS, Alexa Tech Support position is part of the Operations, IT, & Support Engineering department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate, Quality Services, QS, Alexa Tech Support position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Associate, Quality Services, QS, Alexa Tech Support job at Amazon posted?
This Associate, Quality Services, QS, Alexa Tech Support position at Amazon was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate, Quality Services, QS, Alexa Tech Support
Amazon
You'll be redirected to Amazon's official application page on amazonjobs.